Manager, Conflict Resolution and Investigations

Position Title: Manager Conflict Resolution and Investigations
Department:Human Rights and Equity/People and Culture
Position Type: Full-Time
Classification: MPE Band F (tentative)
Salary Range: $80418.00 to $98241.00
Posting Date: July 15 2025
Closing Date: August 8 2025 at 1:00 PM AST

Position Description

The Manager Conflict Resolution and Investigations serves as a resource for informal and formal conflict resolution within the University community. This includes but is not limited to matters under the Harassment and Discrimination Policy Sexual Violence Response Policy and Violence in the Workplace: Prevention and Response Policy. The Manager reports to the Director Human Rights and Equity and is accountable to the Director People and Culture on employee-related matters.

The incumbent is responsible for providing a range of informal conflict resolution services including mediation facilitation and workplace assessments. They will also conduct internal investigations in matters involving formal complaints of sexual violence human rights violations workplace harassment and systemic issues.

Key Responsibilities

• Acts as a central resource for university leaders on how to uphold statutory obligations related to preventing and responding to allegations of discrimination harassment sexual/gender-based violence.
• Meets with individuals to discuss their concerns and explain options under the applicable policies statutes and collective agreements (both formal and informal). Obtains pertinent information from new contacts by performing necessary intake.
• Conducts trauma-informed investigations involving cases of harassment discrimination and/or sexualized violence in accordance with the Harassment and Discrimination Policy Sexual Violence Response Policy or other University policies (as assigned).
• Provides mediation and facilitation services to campus community members.
• Provides guidance and training to community members on matters related to the Harassment and Discrimination Policy Violence in the Workplace: Prevention and Response Policy as well as other dispute resolution processes.
• Works closely with leaders Human Rights and Equity People and Culture Student Life Campus Safety and Security and the Sexual Violence Prevention and Response Office to address concerns.

Qualifications

• Undergraduate degree in a relevant field (e.g. law psychology sociology peace and conflict studies) or an equivalent combination of education and experience. Masters or law degree preferred.
• Training in trauma-informed and restorative conflict resolution practices (or willingness to become trained).
• Experience investigating allegations of harassment discrimination and/or sexual/gender-based violence. Experience in a post-secondary context preferred.
• Proven ability to provide solution-focused interventions. Exceptional knowledge of various process and practices designed to respond informally to the broad concerns articulated by students faculty and staff (e.g. mediation processes effective communication processes).
• Experience interpreting and applying policies collective agreements and the Nova Scotia Human Rights Act. Ability to apply human rights employment and occupational health and safety law as it pertains to preventing and responding to allegations of discrimination harassment and sexual/gender-based violence.
• Demonstrated ability to exercise independent judgement when dealing with highly sensitive matters.
• Experience and/or training in supporting individuals in crisis and securing appropriate support.
• Preference will be given to applicants eligible to practice law in Nova Scotia.

To apply for this opportunity click the Apply Now button and upload your cover letter resume and references.

StFX is located in Mikmaki the ancestral and unceded territory of the Mikmaq People.

Our institution is committed to upholding the values of equity diversity inclusion and accessibility. We encourage applications from members of groups that have been historically disadvantaged and marginalized including Indigenous persons (especially Mikmaq) racialized persons (especially African Nova Scotians) persons with disabilities those who identify as women and/or 2SLGBTQIA and any others who would contribute to the diversity of our community. Please note that all qualified candidates are encouraged to apply; however applications from Canadians and permanent residents will be given priority.

We are also committed to the elimination of barriers to participation for persons with disabilities. Should you require an accommodation during the recruitment process please contact People and Culture at or .

About Human Rights and Equity

Human Rights & Equity works to ensure StFX is a welcoming and respectful learning living and working community for everyone; one that respects and encourages diversity and belonging. Services provided by Human Rights and Equity include information advice and assistance to all students faculty and staff regarding discrimination and harassment;informal complaint resolution;trauma-informed formal complaint investigation;education and training for faculty staff and students on discrimination harassment diversity and equality; and promotion of a climate on campus that is welcoming of diversity and respectful of differences.

About People and Culture

People and Culture at StFX is dedicated to shaping a diverse and inclusive workplace culture in support of the Universitys mission. We provide the full range of human resource services including employee and labour relations workplace wellness learning and development and total compensation.

About St. Francis Xavier University

Established in 1853 St. Francis Xavier University (StFX) is consistently recognized as one of the best universities in Canada. StFX exceeds the needs of todays undergraduates by providing the very best academic experience -- outstanding teaching exceptional hands-on research opportunities and global exchanges -- all within Canadas most vibrant and inspiring residential campus. Here the focus is on the academic and personal development of every student making community and social engagement a large part of the learning experience. Our students are academically strong and highly engaged in every aspect of life determined to make a positive impact on the world.

In 2022 Macleans annual university rankings put StFX #1 in student satisfaction and #2 in reputation across Canada in the primarily undergraduate category. For more visit .

About Antigonish Nova Scotia

The beautiful and historic town of Antigonish is located within the northeastern corner of Nova Scotia. Only a 15-minute drive from the ocean and a two-hour drive to major urban centres Antigonish is a family-friendly community with a diverse and growing population and provides access to excellent education at all levels. The town is surrounded by rolling countryside and beautiful beaches and is a hotspot for outdoor recreation sports and other active lifestyle activities. Antigonish supports a vibrant culture in the arts with music performing arts visual arts and crafts and fabulous festivals happening throughout the year. For more information visit or .