Quick Lube Advisor
Quick Lube Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Are you ready to place your career in Bergers fast lane Our thirteenth-time Dealer of the Year dealership is looking for an additional Quick Lube Advisor to join our award-winning offer a team environment great benefits career growth opportunities and ongoing support.
This may be the right opportunity if you align with our Cultural Behaviors (listed below). See why you should join our team:
This position is onsite Monday Friday (7:30am to 5:30pm) with a Saturday (7:30am to 1:30pm) rotation.
JOB DESCRIPTION:
- Greet and assist customers in a friendly and professional manner.
- Build and maintain strong customer relationships by providing exceptional service promptly addressing concerns or issues and ensuring overall satisfaction.
- Effectively communicate with customers regarding their automotive concerns and provide appropriate solutions or recommendations for service needs.
- Coordinate with technicians to ensure efficient and timely completion of services communicating any specific customer requests or concerns effectively.
- Recommend maintenance per GM guidelines or additional findings that may arise during the service process to customers.
- When appropriate educate customers about additional GM maintenance services or products that can benefit their vehicles.
- Prepare accurate and detailed repair orders ensuring that all customer requests and service recommendations are documented.
- Handle customer payments process transactions and maintain accurate records of all financial transactions.
- Maintain a clean and organized work environment to provide customers with a professional and welcoming atmosphere.
- Other responsibilities may be assigned through continued employment.
BENEFITS:
- Compensation $17.75 hourly w/ commission and a yearly longevity bonus.
- Advancement Opportunities We encourage promoting from within. Our average employee (out of 300) has been employed at Berger for six years - some for as long as 46 years!
- Great Work Environment We are a family-friendly and drug-free workplace. Because of our exceptional team we have been named a thirteen-time Dealer of the Year within the past twenty years.
- Full-Time Benefits Package Medical Dental Vision HSA or FSA Accident and Critical Illness Insurance; a Berger-sponsored $25000 life insurance policy (additional life insurance options are available for purchase); and Berger-sponsored short-term disability with long-term disability insurance available for purchase; 401k with an annual employer match; paid time off; and paid holidays.
- Additional Benefits Membership with Working Advantage allows our team to enjoy discounts on theme parks hotels concert tickets and more!
- EOE We are an Equal Opportunity Employer.
DESIRED SKILLS & QUALIFICATIONS:
- High school diploma or GED.
- Prefer prior automotive industry experience in a customer service setting.
- Effective communication and interpersonal skills.
- Attention to detail and strong organizational abilities.
- Ability to work and collaborate in a team environment.
- Basic computer skills include data entry repair order creation and payment processing.
- Reliable trustworthy organized and efficient.
- Ability to operate an automobile with a valid drivers license.
- Must allowpre-employment screenings background driving and drug test.
- Must be able to perform essential job functions of the position with or without reasonable accommodation and comply with workplace health procedures as directed by the public health department.
LOCATION:
2525 28th St SE Grand Rapids MI 49512. We are near great lunch spots and shopping centers and 15 minutes from the heart of Grand Rapids.
BERGERS CULTURAL BEHAVIORS:
Customer Focused Innovating Looking Ahead One Team Speak Boldly Its on Me and Integrity.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
