ADC Engineer, Region Services - Aperture Team (ADC WorkSpaces)

Do you have a passion for innovation and building technologies that make large-scale clouds more reliable efficient and scalable Would you like to work within the most advanced and scaled clouds that support the most critical workloads for the US Intelligence and Defense communities

Do you want to build automation that will influence the national security and defense mission agency partners of AWS Amazon Web Services (AWS) is seeking an ADC Engineer to take the lead of solving some of the toughest operational challenges in some of the most sensitive and mission critical clouds.

WorkSpaces is leading the cloud desktop revolution and we are looking for engineers who know how to design and maintain highly scalable software services. We care deeply about the user experience our customers have when they interact with their WorkSpace. This includes how long it takes to launch how long it takes to log in and how the in-session interaction feels. We must provide a secure and highly available WorkSpace to meet expectations.

The ideal candidate for this role will be motivated by building the solutions and tools to handle these challenges at cloud scale. The candidate will have a strong technical background be detail driven and have excellent problem solving abilities. You will be comfortable designing building deploying and operating.

You will be responsible for systems functionality performance and configurations issues. You will demonstrate sound knowledge of Unix and Scripting concepts and theory and have experience participating in systems deployment and support. It is important that you can earn trust of your peers and stakeholders through your body of work and day to day interactions. This role requires ambition thinking big self-motivation and the ability to thrive in a fast-paced collaborative and startup-like environment.

If youve ever wanted to show the impact one motivated engineer can have and you want to work in an environment that will expose you to the absolute bleeding-edge of whats possible technologically this is the position for you. The candidate should be open to new challenges be extremely good at multi-tasking prioritization possess innovative creative and self-directed qualities and be a great team player. If youre a customer-focused Systems Engineer who would like to contribute to a critical success story we would love to hear from you!

Key job responsibilities
- Drive the stability and sustainability of these next-generation systems and discover innovative ways to scale and operate them reliably as we expand.
- Collaborate with systems and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.
- Deploy and monitor the systems and automation to ensure that regional tooling is operating optimally.
- Utilize trends and metrics to identify opportunities for improvements within existing frameworks tools and processes to continuously improve systems.
- Challenge and be challenged to create and to innovate. We are inventing and supporting real things for real people not presentations. This must excite you.
- Be a builder. We pride ourselves on being multitalented and flexible and we look for the same in our potential candidates.

A day in the life
WorkSpaces is leading the cloud desktop revolution and we are looking for engineers who know how to design and maintain highly scalable software services. We care deeply about the user experience our customers have when they interact with their WorkSpace. This includes how long it takes to launch how long it takes to log in and how the in-session interaction feels.

We must provide a secure and highly available WorkSpace to meet expectations. The right candidate for this role will be motivated by building the solutions and tools to handle these challenges at cloud scale.

About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2) to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (IoT) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

- Associates degree or above or Cloud or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 3 years of systems administration experience (Linux/Windows).
- Experience working with scripting languages.
- In lieu of above relevant work experience degree in Computer Science Engineering or a related field.
- Current active US Government Security Clearance of Top Secret or above

- 3 years experience with cloud computing technologies.
- 3 years of networking experience.
- 3 years of experience with support procedures and methodologies for production computing environments.
- Experience troubleshooting.
- Experience with performance and log analysis.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.