Security Service Technician
Security Service Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise healthcare education government data center and retail industries.
As a global leader Pavion specializes in the design installation service and maintenance of cutting-edge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.
With a commitment to safety reliability and operational excellence Pavion ensures scalable future-ready solutions tailored to meet and exceed our clients needs. Learn more at
- Accountable for the successful completion of service requests to include:
- Quality of Work
- Timely results
- Customer satisfaction (project closeout)
- Experience installing and troubleshooting various security fire and access control systems
- Avigilon
- Lenel/S2
- CCure 9000
- Software House
- Notifier (fire)
- Honeywell / Bosch
- Napco
- Genetec
- Must be able to pull dress label terminate and test various types of category cable
- Troubleshoot complex systems identify problems make effort to find solution on own request assistance if necessary
- Respond to telephone calls email and internal staff requests for technical support to include documentation tracking and monitoring of the request to ensure a timely resolution
- Identify prioritize and escalate support tickets requiring urgent attention
- Diagnose and resolve technical hardware and software issues
- Follow up on reassigned unresolved requests
- Research questions using available information resources
- High School Diploma or GED
- 3-5 Years of Experience working in similar technical role
- Associates degree
- Industry certification(s)
- Basic computer skills strong written and verbal communication strong sense of customer service
- Experience using standard electrical test equipment or specialty test equipment used with network systems AV equipment Healthcare systems or Security equipment
Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.
Required Experience:
IC
Employment Type
Full-Time
