Job Classification:

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential were always looking for ways to improve financial services. Were passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM youll unlock a motivating and impactful career all while growing your skills and advancing your profession at one of the worlds leading global asset managers!

If youre not afraid to think differently and challenge the status quo come and be a part of a dedicated team thats investing in your future by shaping tomorrow today.

At PGIM You Can!

What you will do

PGIM Real Estate Loan Services Inc. (PGIM RELS) is seeking a Sr. Loan Servicing Specialist in Dallas TX. The Sr. Specialist will be responsible for the servicing of Fannie Mae Freddie Mac and 3rd Party loans. They will be responsible for various servicing processes throughout the life of the loan such as new loan setup cash processing managing borrower requests disbursement processing system updates for loan modification as well preparing pay off calculations. They will also be responsible for utilizing financial analytical and problem-solving skills. This candidate will work closely with portfolio managers and asset managers in regional offices as well as investors.

What you can expect

• Responsible for servicing functions throughout the life of the loan.
• Analyze and ensure accuracy of loan data in various systems.
• Producing billing statements notifications or other necessary correspondence.
• Proactively monitor daily and monthly reports to ensure accuracy by researching and working issues and exceptions.
• Monitor servicing triggers to ensure loan structure and loan requirements are followed.
• Interpret servicing agreements government regulations and loan documents to ensure servicing and reporting requirements are being met.
• Prepare disbursements and wires to borrowers or 3rd Parties as needed.
• Maintain relationships with other departments (such as Accounting Asset management Special Servicing other servicing teams etc.) and other PGIM offices.
• Provide excellent customer service by assisting internal clients and borrowers in researching and resolving concerns/issues in an expedited manner.
• Review current processes and recommend process improvements as appropriate to enhance productivity efficiency and customer service.

What you will bring

• Commercial Loan Servicing experience required.
• An understanding of loan terms complex loan documents capital structures pooling investor reporting and servicing agreements servicing functions and process flows
• Demonstrate strong analytical and problem-solving skills.
• Ability to perform in a strong customer-oriented team environment utilizing strong leadership skills professionalism and teamwork.
• Strong written and verbal communication skills. Candidate needs to be able to communicate and make presentations to all levels of staff and management.
• Computer proficiency with strong working knowledge of Microsoft Excel.
• Ability to multi-task and work independently in a time sensitive environment.
• Experience utilizing loan servicing system i.e. McCracken/Strategy is preferred.

• Solid understanding of the loan payoff process and calculation of investor yield maintenance

This team is currently working a hybrid schedule with 3 days required from the office.

*We know not everyone will meet 100% of the requirements however we encourage you to apply if you think your skills are a good fit for this role.

About PGIM Real Estate

With $207.9 billion in gross assets under management and administration ($133.8 billion net)1 PGIM Real Estate provides investors and borrowers access to a range of real estate equity real estate debt agriculture and impact solutions across the risk-return spectrum.

PGIM Real Estate is a business of PGIM the global asset management business of Prudential Financial Inc. (NYSE: PRU). PGIM Real Estates risk management approach execution capabilities and industry insights are backed by a 50-year legacy of investing in commercial real estate a 140-year history of real estate financing2 and the local experience of professionals in 32 cities globally. Through its investment financing asset management and talent management approach PGIM Real Estate engages in practices that strive to ignite positive environmental and social impact while pursuing activities that seek to strengthen communities around the world. For more information visit .

What we offer you:

• Market competitive base salaries with a yearly bonus potential at every level.

• Medical dental vision life insurance disability insurance Paid Time Off (PTO) and leave of absences such as parental and military leave.

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programs including up to $1600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting housing senior care finances pets legal matters education emotional and mental health and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period) after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance. To find out more about our Total Rewards package visit Work Life Balance Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.