Backorder Expeditor
Backorder Expeditor
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Job Description
Responsibilities:
Manage customer backorders for all Ziegler locations
Analyze requests to expedite orders according to a company strategy quickly and efficiently assessing the customer need versus those expenses incurred to expedite
Review open orders from suppliers and communicate ESDs to necessary parties
Organize and publish fixed route schedules from suppliers and to/from all Ziegler locations
Track and resolve user issues using Zieglers incident tracking software
Track out-of-stock rates against target and recommend appropriate revisions to inventory parameters
Analyze backorder patterns from customer purchasing history and recommend changes to stocking levels including short and long term trend analysis by major/minor categories and by customer
Communicate with operations personnel at all Ziegler locations to track and resolve issues
Aid in the identification analysis and disposition of daily parts returns and periodic surplus returns
Prepare weekly and monthly reports for management on key performance areas
Serve as the primary contact for customer backorder and sourcing questions to Caterpillar and other suppliers as assigned
Provide backup for other Inventory Control department positions as needed
Qualifications:
High school diploma or GED required; 4-year degree preferred
APICS CPIM or relevant professional planning association certification preferred
5 - 7 years of experience in the construction or agricultural machinery industry preferred
Experience working effectively with cross-functional teams with remotely located members
Great customer service and interpersonal skills
Excellent attention to detail and communication skills
Strong time management organizational and planning skills
Demonstrates the ability to multi-task and make solid decisions under pressure
Strong knowledge of Microsoft Office Suite
Travel:
Up to 10% travel
Minimum physical requirements:
Standing talking hearing using hands.
Working conditions will primarily be indoors. Noise level may be moderate at times.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914 Ziegler is a third-generation family-owned CAT dealer with over 2400 employees across 30 locations in Minnesota Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits work/life balance and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is
$26.32 to $31.57Starting wage is dependent on skills experience education and location. Pay range may vary by 10% depending upon the applicants location. Along with competitive pay full time positions are benefits eligible which includes:
Health Dental Vision and Life Insurance
15 days of PTO your first year accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account) Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
At Ziegler Inc. were committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Employment Type
Full-Time
