Operation Manager, Last Mile
Operation Manager, Last Mile
Posted on :
19-07-2025
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1 Vacancy
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Job Description
At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
Were seeking Operation Manager for our Delivery Stations. In this role you will be responsible to expand and manage UTR and OTR operations for the station people and performance management and driving the operational plan.
Key job responsibilities
Quickly understand the business issues and challenges of Last mile delivery operations; identify strengths/weaknesses and suggest areas for improvement
Map business requirements understand business process study and analyze workflows design solutions and prepare functional specifications
Be data driven develop and report performance metrics executive updates forecasting budgeting and analysis to identify potential opportunities for improving Customer Experience.
Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
Design develop pilot & rollout enterprise wide programs around performance improvement cycle time improvement for returns delivery experience financial auditing identification of alternate delivery services etc.
A day in the life
Manage Delivery station operations with along with Team lead and Chanel Team lead. Ensuring high bar on deliverables and metrices on safety quality productivity cost and compliance
Conduct review meetings with DSP supervisors/partners to understand and mitigate day to day operational challenges.
At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
Were seeking Operation Manager for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel people and performance management and driving the operational plan.
Key job responsibilities
- People management efficiently manage a diverse team
- Derive data driven actionable insights to improve delivery & customer experience
- Be proficient in both UTR & OTR operations.
A day in the life
A day in the life
Start the day with Station Gemba followed by DBR. Communicate with the team on the areas we need to improve and derive a plan for the same. Work on the deliverables for the day while also planning Out on road and Under the roof capacity for the next cycle/ day while having loads of fun with a very engaging team.
Efficiently Plan for a 1:1 with your reportee/ manager and work on the feedback!
- 1 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- 1 years of performance metrics process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Were seeking Operation Manager for our Delivery Stations. In this role you will be responsible to expand and manage UTR and OTR operations for the station people and performance management and driving the operational plan.
Key job responsibilities
Quickly understand the business issues and challenges of Last mile delivery operations; identify strengths/weaknesses and suggest areas for improvement
Map business requirements understand business process study and analyze workflows design solutions and prepare functional specifications
Be data driven develop and report performance metrics executive updates forecasting budgeting and analysis to identify potential opportunities for improving Customer Experience.
Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
Design develop pilot & rollout enterprise wide programs around performance improvement cycle time improvement for returns delivery experience financial auditing identification of alternate delivery services etc.
A day in the life
Manage Delivery station operations with along with Team lead and Chanel Team lead. Ensuring high bar on deliverables and metrices on safety quality productivity cost and compliance
Conduct review meetings with DSP supervisors/partners to understand and mitigate day to day operational challenges.
At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
Were seeking Operation Manager for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel people and performance management and driving the operational plan.
Key job responsibilities
- People management efficiently manage a diverse team
- Derive data driven actionable insights to improve delivery & customer experience
- Be proficient in both UTR & OTR operations.
A day in the life
A day in the life
Start the day with Station Gemba followed by DBR. Communicate with the team on the areas we need to improve and derive a plan for the same. Work on the deliverables for the day while also planning Out on road and Under the roof capacity for the next cycle/ day while having loads of fun with a very engaging team.
Efficiently Plan for a 1:1 with your reportee/ manager and work on the feedback!
- 1 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- 1 years of performance metrics process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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