Team Lead, Product Analytics- Customer Solutions ZPS (all genders)
Team Lead, Product Analytics- Customer Solutions ZPS (all genders)
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Job Description
THE ROLE & THE TEAM
Positioned at the bustling intersection of e-commerce and fintech Zalando Payments enables Zalandos 50M active customers to pay for what they want with security and convenience.
Its an exciting time to be here and join a product-first company. Thats why were looking for a top-notch product analyst to drive product strategy through quantitative acumen specifically in the areas of pre-order payment checkout and post-order deferred checkout for our BNPL product including dunning for late payments. Do you think like a product manager but solve problems like an analyst Do you ask why before diving into the data Are you fundamentally curious about the customer experience of paying for things online and how to improve it Lets talk.
INCLUSIVE BY DESIGN
At Zalando our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications merit and business needs. We welcome applications from people of all gender identities sexual orientations personal expressions racial identities ethnicities religious beliefs and disability statuses. We only want to know why youre great for this role so please avoid including your picture age and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need so we can best support and assist you throughout the hiring process.
- our diversity & inclusion strategy: WED LOVE YOU TO DO (AND LOVE DOING)
- You will shape the Analytics Domain for Customer Solutions at Zalando Payments
- You will build and develop the Product Analyst team
- You can incorporate AI capabilities for your domain to increase efficiency and impact
- You will collaborate cross-functionally and proactively with colleagues on product releases and improvements
- You will translate data into recommendations that stakeholders can understand guiding decision-making and building strategic consensus
- You will plan execute and analyze A/B tests to measure the impact of changes to the product
- You will define metrics to orient action and track our progress
WED LOVE TO MEET YOU IF
You are a passionate leader with at least 2 years of experience
You have driven digital product development through data for several year with a demonstration of initiative and impact (experience in business intelligence or analytics engineering/data engineering may be considered so long as some product experience is also present)
You are able to simplify technical complexity into clear and concise communication with teammates and stakeholders
You show ownership of what you do caring about the correctness of your work and keeping tabs on the health of the product domains for which you are responsible
You are proficient in A/B testing and its statistical foundations
You possess advanced SQL ability; Python or R knowledge is a plus but not required
Also nice to have: experience in data models and ETL process creation; experience with BI/visualization tools like Tableau Looker PowerBI etc.
OUR OFFER
Zalando provides a range of benefits heres an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando 30% off Lounge by Zalando discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Relocation assistance available (subject to prior agreement)
Family services including counseling and support
Health and wellbeing options (including Wellhub formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
Employment Type
Full-Time
