Manager, Learning and Development

About Us:

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (OEMs) across automotive and related industries. The Companys cloud-based software as a service (SaaS) platform enables dealerships to manage their end-to-end business operations including the acquisition sale financing insuring repair and maintenance of vehicles. By automating and streamlining critical workflows the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary:

The Manager Learning and Development is responsible for creating implementing and evaluating the companys training and development programs. This role will work with departments across the organization to identify training needs and design effective programs. This role will also be responsible for measuring the effectiveness of training programs and ensuring that training activities align with the companys goals and objectives.

Position Responsibilities:

Training Development & Delivery

• Provide industry expertise to design and develop high-quality comprehensive training programs including instructional materials and training aids

• Create and deliver online workshops and instructor-led courses for new and existing employees and clients

• Collaborate with internal teams and external state entities to design redesign and implement online hybrid/blended and face-to-face training solutions

• Apply instructional design models adult learning principles and e-learning best practices to enhance learning outcomes and engagement

• Develop and implement onboarding programs to support new hire success and long-term retention

• Evaluate the effectiveness of training initiatives and make data-driven adjustments to improve outcomes

• Lead administrative tasks related to course development delivery and LMS support

• Conduct quality assurance reviews and training evaluations to ensure consistency and excellence

• Coordinate with stakeholders to align training initiatives with operational compliance and regulatory needs

• Identify and assess training needs through consultation feedback and surveys

• Drive and implement structured training tracks to support employee growth and career progression

Program Management & Execution

• Lead and manage multiple training projects concurrently while meeting quality and timeline expectations

• Ensure training execution aligns with organizational goals department expectations and critical business initiatives

• Drive scheduling efficiency resource planning and training delivery effectiveness

Business Development & Industry Engagement

• Represent the company at key industry events and conferences including AAMVA to expand brand awareness and build industry relationships

• Communicate the companys value proposition to prospective state partners and facilitate initial interest in state registration partnerships

• Collaborate with internal business development and leadership teams to share market intelligence trends and potential growth opportunities

• Act as a strategic liaison between the training department and external contacts to enhance visibility and support market expansion initiatives

Position Qualifications:

• Bachelors degree or equivalent work experience

• Minimum of 5 years of experience in training supervision and development across multiple departments

• Minimum 10 years of electronic vehicle registration industry experience in the state of California

• Experience delivering both face-to-face and e-learning courses

• Strong presentation communication and interpersonal skills with the ability to engage all levels of management including senior leadership in state entities

• Demonstrated ability to educate influence and negotiate to achieve organizational outcomes

• Proven ability to prioritize organize and manage multiple projects simultaneously to meet deadlines

• High attention to detail and ability to creatively solve problems under pressure

• Strong judgment and initiative with the ability to work independently and make effective decisions

• Highly organized adaptable and able to shift priorities based on evolving business needs

• Excellent customer service and sales skills

• Proficiency with MS Office and the ability to quickly learn and use new software and digital tools

• Highly computer literate and comfortable troubleshooting or navigating complex systems

• Demonstrates a positive optimistic and collaborative attitude

• Strong written and verbal communication skills with the ability to work cross-functionally and build strong working relationships

• Must be able to travel <30% throughout the U.S.

Preferred Qualifications

• Strong work ethic

• An open-minded approach to training and development

• Ability to work in challenging and changing environments

Salary: $110K - $120K Bonus

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors including but not limited to skills experience certifications and work location. The total compensation package for this position may also include annual performance bonus benefits and/or other applicable incentive compensation offer Medical dental and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities. We are open curious and encourage different views so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability (including pregnancy) results of genetic testing service in the military veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.