Content Platform Manager Domain Lead Hybrid work model Location in Rosemead CA
Job description:
Infosys BPM is seeking a highly experienced and results-driven Content Platform Manager to oversee our workflow-driven content management systems and lead complex digital content projects. The ideal candidate will be proficient in web content management with exceptional project and client management skills capable of navigating intricate stakeholder landscapes to deliver high-quality web content experiences.
Responsibilities:
Project Leadership: Lead and manage end-to-end digital content projects ensuring timely delivery adherence to scope and quality execution.
Client & Stakeholder Management: Proficiently manage relationships with diverse internal and external stakeholders including designers marketing teams copywriters creative agencies and technical teams. This includes managing expectations resolving conflicts and fostering collaborative environments both in-person and remotely across multiple functions and teams.
Content Platform Expertise: Serve as the subject matter expert for our workflow-driven content management platform (preferably Drupal) including content lifecycle publishing workflows and system capabilities.
Technical Acumen: Apply strong knowledge of SharePoint HTML CSS and other relevant web technologies to understand platform capabilities troubleshooting issues and communicate effectively with technical teams.
Content Strategy & SEO: Possess a basic understanding of web content management processes including content creation governance and optimization for search engines (SEO).
Web Accessibility (WCAG): Knowledge of WCAG guidelines to ensure content accessibility and compliance.
Collaboration & Communication: Facilitate seamless interaction and collaboration among cross-functional teams to align content initiatives with overall business objectives.
Problem-Solving: Proactively identify and address challenges related to content workflows platform limitations and project roadblocks.
Qualifications: Basic:
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Minimum of 7 years of relevant work experience
Preferred:
JavaScript Knowledge: Leverage basic JavaScript understanding for front-end content interactions or platform customizations.
Project Management Skills: Proven experience in managing complex digital projects including planning execution monitoring and closing ideally with a focus on web content.
Client & Stakeholder Management: Demonstrated expertise in managing multiple functions teams and stakeholders both in-person and remotely with a track record of successful communication and collaboration.
Web Technologies: Strong knowledge of HTML CSS and similar web technologies.
Web Content Management: Basic understanding of web content management processes and best practices.
SEO: Basic understanding of Search Engine Optimization principles.
Communication: Excellent verbal and written communication skills with the ability to articulate complex technical information to non-technical audiences.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.
Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents with 59443 employees from 108 nationalities as of March 2025.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years from key industry bodies and associations like the Outsourcing Center SSON and GSA among others. Infosys BPM also has very robust people practices as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice on the basis of its industry leading HR best practices. The companys senior leaders contribute widely to industry forums as BPM strategists. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin protected veteran status spouse of protected veteran or disability.
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