Discover ING Hubs Romania
ING Hubs Romania offers 130 services in software development data management non-financial risk & compliance audit and retail operations to 24 ING units worldwide with the help of over 2000 high-performing engineers risk and operations professionals.
We started out in 2015 as INGs software development hub then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.
Our tech capabilities remain the core of our business with more than 1800 colleagues active in Data Management Touchpoint Channels & Integration Core Banking and Global Products.
We enjoy a flexible way of working and a highly collaborative environment where fair and constructive feedback is encouraged.
For us impact isnt a perk. Its the driver of our work. We are guided and rewarded by a shared desire to make the world a better place one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you
The Mission
At ING we have bold ambitions to improve the digital experience for our customers while empowering peoples financial health. At the same time we want to make a positive contribution to the society and the world we live in.
Data is at the core of these thrives to become intelligently empowered to:
- Provide the best customer experience based on data and personalization
- Reduce operational costs and through-put-time through data-driven optimizations
- Empower employees to make better decisions with trend analysis and business intelligence
We are looking for an enthusiastic Data Management Expert with a passion for data modelling & design skills that will enable a delightful customer experience while interacting with our Data Products and will create a data driven environment through insights to support decision making. In your role you will ensure that dataproductsareoptimally aligned with consumer requirements trustworthy well governed and deliveredin a timely manner.
Your day to day
Even if youll start your day from the comfort of your home or drink your morning coffee in our offices garden your day will be quite similar when comes to tasks. Here are your daily responsibilities:
- Help product lead organizing intakes
- Work closely with our consumersto discoverand meettheirdataneeds
- Analyze andclarify consumption requirementscreate detailed functional specifications for DevOps engineers
- Understand existing conceptuallogicaland physical data modelsandhelp drawupnew ones asyou are a sparring partner forengineersin creation or sourcing data into physical data models(one oftheexisting models is INGsversion of IBM Banking Data Warehouse model)
- Leads modelling and design workshops/sprints
- Helps others in creating models and designs
- Applies product/design thinking and challenges others to do the same
- Is part of the trinity on product level
- Lead the design / modelling outcomes in the product responsible for the overall design of the product
- Contribute toData Governance createandmaintainDataDefinitionsas part ofmeta-data management (using IBMInfoSphere Governance Catalog) createDataQualityrulescontribute to Data Retention
- Be anadvocateofING Orange code behaviors helps others be successful be one step ahead take it on and make it happen
- Responsible for Designing the full Customer Experience (not just UI) including all touch points and interactions a customer has with ING and the product over time
- Responsible for following the design process from discovery to delivery; applying design tools & techniques according to ING standards
- Creates mock-ups and prototypes to communicate and validate ideas both internally and externally.
- Ensures Both interaction and visual design are consistent with the ING standards and the overall (brand) experience and consults with the Experience booster (former CX board) where needed
- Ensures delivered experience adheres to all INGs design principles
- Ensures usability risks are mitigated by continuously testing ideas with real users and customers. Takes decisions based on real customer data and insights.
- Work withvariousstakeholders such as Architects data stewards stakeholders (upstream & downstream the chain & other engineers within and outside the team)
What youll bring to the team
- Knowledge and experience in data managementdata warehousing dimensionaldata modelling data governance
- 3 years (minimum) of experience with datamodelling
- Knowledge or experienceaboutAgileworking
- Strong conceptual and analytical skills
- Knowledge of and experience in the banking sector
- Excellent communication skillsin English (written and spoken)
- Enthusiastic personality andTeam Player: focus on delivery through collaboration ability to unite people to work towards the same purpose. Advocate of the ING Orange Code
- Mastersor bachelorsdegree
If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it read the privacy notices on ourwebsite (make sure to scroll until you reach the Data Protection section/ Candidates tab).