CPS Proxy Pay Account Services Rep
CPS Proxy Pay Account Services Rep
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Job Description
A leader in the payments industry Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life your community and your world join us at Elavon. We know our company is only as strong as our people and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family a diverse workplace where we celebrate the individuality of each member of our global team.
Job Description
Start Date: July 28th 2025
Schedule: 8am-4:30pm Monday-Friday
- High school diploma or equivalent
- Typically three to five years of customer service experience
- Effective verbal written and interpersonal communication skills
- Proven customer service/relations skills including the ability to deal effectively tactfully and knowledgeably with customers and non-customers in handling complaints problems and general inquiries
- Effective telephone skills including listening and demonstrating courtesy empathy and accuracy
- Thorough knowledge of all relevant operational processes and procedures and company products and services
- Proficient in and able to navigate all relevant computer systems in order to pull reports shadow clients and troubleshoot technical issues etc.
- Ability to perform interest calculations and account adjustments
- Strong analytical and problem-solving skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
Consistent with Elavons commitment to AODA best practices if you require reasonable accommodation for any part of the application or hiring process due to a disability you may submit your request through one of the methods listed below:
These options are reserved for individuals who require accommodation due to a disability. Information received will be routed to a specialist who will provide assistance to ensure appropriate consideration in the application or hiring process. Please note that specialists will not have access to existing profiles in the database and will not be able to provide any application status updates.
Benefits:
We offer an exciting fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
This is an Elavon posting. Elavon is a part of the U.S. Bank family
Posting may be closed earlier due to high volume of applicants.
Employment Type
Full-Time
