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American University is a student-centered research institution located in Washington DC with highly-ranked schools and colleges internationally-renowned faculty and a reputation for creating meaningful change in the world. Learn more about American University
Department:
Time Type:
Part time
Job Type:
FLSA Status:
Non-ExemptWork Modality:
Union:
Job Description:
Summary:
The Audio Visual Technician assists with the setup and operation of audiovisual equipment for classes conferences and special events at the Spring Valley Building. The Technician also helps the office maintain staff presence by answering the SVB AV phone line and assisting with AV scheduling.
Essential Functions:
Assist with classroom and event support by connecting customers devices to the classroom AV systems and/or setting up PA systems in event spaces.
Ensure that audio and display settings of connected devices are properly selected.
Record AV requests received via phone and email into the office database utilizing the software application; Airtable.
Ensure that details pertinent to the customers request are properly annotated.
Assist staff and faculty with lecture capture employing various videoconferencing applications.
Ensure that audio and display settings of connected devices are properly selected.
Test Classroom AV systems in order isolate malfunctioning components for further troubleshooting or replacement by the Spring Valley Senior Technician. Replace defective or malfunctioning cables.
Competencies:
Serving Customers.
Prioritizing and Organizing.
Making Accurate Judgments and Decisions.
Driving Continuous Improvement.
Acquiring and Analyzing Information.
Championing Customer Needs.
Supporting Coworkers.
Displaying Creativity.
Position Type/Expected Hours of Work:
Part-time.
Monday-Friday 8:00AM to 1:00PM.
25-27 hours per week.
Salary Range:
$17.95 per hour.
Required Education and Experience:
1-3 years of relevant experience.
Excellent customer service organization communication and problem solving skills.
Knowledge of video recording techniques and a basic understanding of signal flow for both audio and video signals.
Working knowledge of Mac and PC computers.
Working knowledge of videoconferencing applications; primarily Zoom.
Strong attention to detail and the ability to prioritize and multi-task.
Ability to work independently under minimal supervision.
Preferred Education and Experience:
Previous AV experience or a background in audio technology or visual media.
Familiarity with Mac and PC computers Blu-Ray players projection systems PA systems video cameras digital audio recorders as well as basic and advanced control systems.
Benefits
AU offers a competitive benefits package including a 200% matching retirement plan tuition benefits for full-time staff and their families several leadership development certificates and has been recognized by the American Heart Association as a fit-friendly worksite.Click here to learn about American Universitys unique benefit options.
Other Details
Hiring offers for this position are contingent on successful completion of a background check.
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia Maryland or Virginia or perform work on-site at the university.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
American University is an E-Verify employer.
Current American University Employees
American University current employees must apply through their employee Workday account. If you are a current employee at American University please log intoWorkdayand select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site email.
American University is an equal opportunity affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race color national origin religion sex (including pregnancy) age sexual orientation disability marital status personal appearance gender identity and expression family responsibilities political affiliation source of income veteran status an individuals genetic information or any other bases under federal or local laws (collectively Protected Bases) in its programs and activities.
Required Experience:
IC
Part-Time