Business Operations Analyst I
Business Operations Analyst I
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Job Description
Function
Function: Delivery Support
Job Family: Operations Analysis
Supporting functions that enable effective and efficient delivery of services and products. Partnering with operational teams to improve and transform business processes optimize knowledge skills productivity quality and ensure compliance. Includes advanced data analysis statistical modeling and technology-driven process optimization.
Job Family DescriptionSupporting functions that enable effective and efficient delivery of services. Collaborating with operational teams to improve and transform business processes optimize knowledge skills productivity quality and ensure compliance. Focus on data-driven decision-making automation and business intelligence.
Level Description-Requires relevant expertise in a professional sales or technical area typically gained through formal education.
Majority of time is spent on:
- Performing technically based activities.
- Contributing to and managing projects.
- Utilizing analytical ability to solve problems and make recommendations.
- Leveraging relationships by interfacing with and influencing key stakeholders.
Work is primarily achieved individually or through project teams utilizing expertise to achieve results.
Typically requires a college or university degree.
-Performs routine assignments in the entry level to a professional job progression.
-Typically requires a college or university degree or equivalent work experience providing --exposure to fundamental theories principles and concepts.
-Develops competence by performing structured work assignments.
-Uses existing procedures to solve routine or standard problems.
-Receives instruction guidance and direction from others.
-Perform a wide range of audits (internal and external) to evaluate compliance with company policies regulatory requirements and client agreements.
-Conduct specific account audits to identify areas for improvement and ensure operational efficiency.
-Perform ad-hoc audits to address emerging issues and respond to specific requests.
-Assist Business Intelligence team by attending meetings.
-Collect data from internal and external customers and perform advanced statistical analysis to generate reports and dashboards.
-Prepare operational reports to facilitate data-driven decision-making.
-Implement and manage ETL processes for data integration.
-Develop data models to optimize business intelligence reporting.
-Provide operational support by scheduling web meetings and preparing materials for leadership.
-Design and develop applications using Power Apps to improve operational efficiency.
-Ensure adherence to best practices in business intelligence analytics and data visualization.
-Apply analytical skills to identify business process inefficiencies and recommend improvements.
-Work with cross-functional teams to support digital transformation initiatives.
-Assist in the design and automation of data pipelines for real-time reporting.
-Ensure compliance with data governance and security policies.
-Develop basic knowledge of the overall business organization operating processes and governing policies and regulations.
Applies general business knowledge developed through education or past experience.
Uses business intelligence tools such as Power BI to develop and optimize reports.
Implements Power Apps for operational application development.
Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines.
LeadershipNo supervisory responsibilities; accountable for technical contribution.
Interpersonal SkillsExchanges straightforward information asks questions and checks for understanding.
Required Experience:
IC
Employment Type
Full Time
