HR Support Apprentice

Job Posting End Date: July 30

Who are we

Were a specialist employee benefits provider striving to create healthy happy workplaces. As part of the international Unum Group were on a collective mission to help the working world thrive.

The role

What will you be doing

Human Resource Apprenticeship Support the people in the Business

Looking to start your career in Human Resources Join us as an HR Apprentice and gain hands-on experience supporting key people initiatives and shaping a positive workplace culture.

Why This Role Matters

In todays dynamic business environment HR plays a vital role in supporting employees and enabling organisational success. As an HR Apprentice you will gain hands-on experience across a range of HR activitiesfrom maintaining employee records and payroll administration to supporting onboarding and assisting with recruitment & training coordination.

Fixed Term Contract

What will you bring

What Youll Be Doing

As part of our collaborative HR team you will:

• Support the Employee Journey: Help manage key HR processes from onboarding to offboarding ensuring a smooth and professional experience for all employees.
• Be a First Point of Contact: Respond to routine HR and Payroll queries from employees and managers escalating more complex issues to the appropriate team member.
• Support Payroll Accuracy: Assist with payroll data entry and validation ensuring timely and accurate salary processing in collaboration with the payroll team.
• Get to Grips with HR Systems: Learn how to maintain accurate employee records update HR databases and the Payroll system and support reporting using our digital platforms.
• Understand Policy & Compliance: Learn how Statutory Payroll requirements and HR policies align with employment law and support the business in applying them fairly and consistently.
• Contribute to Recruitment Activities: Help post job adverts schedule interviews and prepare offer letters and onboarding materials.
• Coordinate Learning & Development: Assist in organising training sessions tracking attendance and supporting employee development initiatives.
• Promote Engagement & Wellbeing: Get involved in employee engagement and wellbeing initiatives that help create a positive and inclusive workplace culture.
• Take Part in Projects: Contribute to HR projects that improve processes enhance employee experience or support organisational change.
• Grow Your Confidence: Build your communication organisation and problem-solving skills through real-world HR challenges and mentorship.

Skills You will Develop

Throughout the programme youll build a strong foundation in:

• HR Administration Learn how to manage employee records prepare documentation and support the full employee lifecycle.
• Payroll Fundamentals Understand how payroll data is processed validated and maintained in line with statutory requirements.
• HR Systems & Data Use digital HR and Payroll platforms to input update and report on employee data securely and accurately.
• Recruitment Coordination Gain experience in advertising roles scheduling interviews and supporting onboarding activities.
• Learning & Development Help organise training sessions track participation and support employee growth initiatives.
• Communication & Collaboration Build confidence in handling queries supporting colleagues and working across teams.
• Policy & Compliance Awareness Learn how HR policies align with employment law and how to apply them in practice.
• Problem Solving Develop the ability to identify issues escalate appropriately and contribute to continuous improvement.
• Project Support Get involved in HR projects that enhance employee experience and streamline internal processes.
• Business Insight Understand how HR supports wider organisational goals and contributes to a positive workplace culture.

Why This Role Rocks

• From onboarding to development and beyond youll play a hands-on role in helping colleagues thrive at work.
• You wont just observeyoull contribute to meaningful work that supports people processes and performance across the business.
• Whether its HR systems Payroll support or employee engagement youll develop practical capabilities that are valued in every industry.
• Be part of initiatives that promote wellbeing inclusion and a great workplace cultureyour work will help shape how people feel at work.
• Work alongside experienced HR professionals who will support your growth and help you build confidence in your career.

The Behaviours We Value

Were looking for individuals who are not only eager to learn but also bring the right mindset to thrive in a fast-paced environment. Heres what were looking for:

• People-Focused You understand the importance of supporting colleagues with empathy and professionalism whether youre responding to an HR query or ensuring payroll accuracy. You care about delivering a great employee experience through reliable respectful service.
• Organised Youre methodical and detail-oriented able to manage multiple tasks and deadlinesespecially important when handling sensitive data like payroll and employee records.
• Communicative You express yourself clearly and listen actively. Whether youre explaining a policy responding to a query or collaborating with payroll or finance teams you know how to tailor your communication to the audience.
• Curious Youre eager to learn about the full scope of HR from onboarding to payroll and you ask thoughtful questions to deepen your understanding and improve how things are done.
• Collaborative You enjoy working with others and know that great HR service is a team effort. Youre ready to support colleagues across HR payroll and the wider business to deliver consistent high-quality outcomes.
• Trustworthy You handle confidential information with care and integrity recognising the importance of discretion in both HR and payroll responsibilities.
• Proactive You take initiative spot opportunities to improve processes and follow through on tasksespecially when accuracy and timeliness matter like in payroll cycles.

The Grit That Gets It Done

• Integrity in Action Youll handle sensitive employee and payroll data with the utmost confidentiality and professionalism always doing the right thingeven when no one is watching.
• Accountability & Accuracy Whether updating employee records or supporting payroll processing youll take ownership of your work and pay close attention to detail to ensure accuracy and compliance.
• Resilience Under Pressure Youll stay calm and focused when juggling multiple priorities or working to tight payroll deadlines knowing your work directly impacts peoples experience.
• Commitment to Compliance Youll understand and apply key regulatory frameworks such as GDPR employment law and payroll legislation helping to uphold Unums high standards of governance and conduct.
• Customer-Centric Mindset Youll support colleagues with empathy and efficiency recognising that every interactionwhether HR or payroll-relatedshapes the employee experience.
• Living Our Values Youll embody Unums values of being inclusive accountable and caring contributing to a culture where people feel supported respected and empowered.
• Continuous Improvement Youll be open to feedback eager to learn and ready to suggest better ways of workingwhether its streamlining a process or improving how we communicate.

What Youll Bring

• Were looking for motivated individuals who are ready to take the next step in their journey. To join this apprenticeship youll need:
• 5 GCSEs including Maths and English Grade C or 4 or above - A solid foundation in core subjects to support your learning and communication.
• Currently Studying (and about to complete) A Relevant Level 3 Qualification - This could be a T Level A Level BTEC NVQ/SVQ Level 3 or a Level 3 Apprenticeshipideally in Business Management related subject.
• Be available for full time work from October 2025 when our apprentice roles start.
• Have lived in the UK or European Economic Area (EEA) for at least 3 years by the start of the apprenticeship in October 2025.
• Be eligible to work full-time in the UK for the entire duration of the apprenticeship.

Qualification & Training Provider

The HR Support Level 3 apprenticeship is a hands-on and inspiring programme aligned with the ST0239 v1.1 standard. It will provide you with the knowledge and foundation to grow your career in Human Resources.

• Duration of apprenticeship: 16 Months
• Training Provider: BPP Professional Education
  
  

Compensation

• Salary: 24000

• Company funded Life Assurance and Group Income Protection

• Pension Scheme with generous company match - employer contributions from 8-12%

• 35 Days Holiday (Inclusive of Bank Holidays)

• Company funded level 1 on Healthcare cash plan

• Free parking at both sites

• Free onsite perks

• Ecologi carbon offsetting

#LI-SW1

Why join us

At Unum weve created a workplace where people feel supported to progress and grow and can see their ambitions coming to life.

Weve built a supportive inclusive environment where you can be yourself whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process please send a request to .

Company:

Unum UK