As an ExpressService Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers so a positive attitude is required. From greeting vehicle owners on the drive line to explaining the repair process our Express Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry with a willingness to learn and desire to advance.
At Steve Moyer Subaru we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Steve Moyer Subaruis absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
Hourly pay with overtime -- Ranges from $37000 - $45000 per year
Medical
401K Plan
Paid time off and vacation for full timeemployees
Growth opportunities
Paid Training
Company supplied uniforms
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Some Saturdays required
Closed on Sundays
Discounts on products and services
Responsibilities
Greet customers in our service drive. Ensure that customers receive prompt courteous and effective service.
Perform a vehicle walk around
Writing and invoicing repair orders
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
Advising customers on any needed repair/maintenance work to their vehicle while keeping the customers best interests in mind.
Qualifications
Organized and friendly personality
Can work in a fast paced environment
Time management skills
Fantastic communication skills with your customers
Automotive knowledge or dealership experience is a plus but is not required - we are willing to train the right person
Professional well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
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