User Experience Research Intern
User Experience Research Intern
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1 Vacancy
Job Description
If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online competency-based degree programs WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
Responsibilities
Primary Responsibilities
The purpose of the internship is to provide a current bootcamp certificate college student or recent graduate with practical hands-on experience in a technical setting while contributing to meaningful research projects that support the goals of the department and organization. The intern will gain exposure to day-to-day operations develop key professional skills and explore potential career paths.
Primary Responsibilities
Partner with experienced UX researchers to conduct end-to-end user research and usability testing.
Develop test plans conduct testing analyze results and document findings.
Collaborate with UX designers Product Managers and cross-functional teams.
Assist in maintaining and updating departmental databases spreadsheets and content management systems for the user research toolkit.
Help create and update documentation user guides and standard operating procedures.
Perform data entry validation cleanup and basic reporting using Excel Google Sheets or database tools.
Present a final project or summary of learning to the team at the end of the internship.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Qualifications
Knowledge Skills and Abilities
Basic understanding of databases spreadsheets and office productivity tools (e.g. Excel formulas Google Forms SharePoint)
Strong analytical technical troubleshooting and organizational skills
Comfortable learning and using new systems and applications
Ability to be comfortable with ambiguity and asking for help when needed
Excellent verbal and written communication skills
Ability to maintain confidentiality and follow data security protocols
Self-motivated with strong attention to detail
Experience
Currently enrolled in or recently completed courses certification or degree in UX design usability testing user research human factors anthropology psychology or a related field.
Must be eligible to work in the United States without sponsorship during the internship period.
Must be in good academic standing with an expected graduation date.
Preferred Qualifications
Interest in higher education and lifelong learning
Position & Application Details
Part-time Regular Positions (classified as regular and working less than 30 standard weekly hours): This is a part-time regular position (classified for less than 30 SWH) that is eligible for vision and mental healthcare; flexible spending account; voluntary life insurance; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and prorated paid holidays and accrued sick time.How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Required Experience:
Intern
Employment Type
Part-Time
