INFOASST-KZ - Information Desk Assistant-KidsZone
INFOASST-KZ - Information Desk Assistant-KidsZone
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Salary Not Disclosed
1 Vacancy
Job Description
Join an award winning Library! The Schaumburg Township District Library has an onsite 20 hour/week part-time Youth Information Desk Library Assistant position open. The vital role of the Youth Information Desk Library Assistant is providing responsible for assisting and fulfilling the patrons’ need for materials information or services at the Youth Services Desk. Hours are as follows and requires flexibility.
- Mondays 3:45pm – 9:00pm
- Wednesdays 3:45pm – 9:00pm
Every other weekend:
- Friday 1:45pm – 7:00pm
- Saturday 8:45am – 5:00pm
- Sunday 11:30am – 5:00pm
The schedule is based on the needs of the library and could change if and when needed. Starting pay is $17.31-$20.76 based on skills and qualifications.
Benefits include Dental Long Term Disability Short Term Disability Education Assistance paid Holidays paid Vacation Personal and Sick days 457 Retirement Plan Pet Insurance.
Position Summary:
The Youth Information Desk Library Assistant is responsible for assisting and fulfilling the patrons’ need for materials information or services at the Youth Services Desk. They keep up-to-date on and registers patrons for library programs and activities and provides administrative assistance to the Youth Services Department staff as directed by the Youth Department Director and Youth Department Coordinator. Youth Information Desk Library Assistant is also responsible for representing the Library standards as this position mostly interacts with the patrons.
Requirements for All Employees:
- Ability to be a team-player and work pleasantly and effectively with all patrons staff supervisors and others.
- Ability to learn various job functions perform them correctly and understand the necessity in overall library operations.
- Ability to independently function efficiently in a changing and varied environment with frequent interruptions.
- Ability to exercise good judgment and focus on details.
- Ability to follow all library policies and procedures.
- Demonstrates commitment to incorporating principles of Diversity Equity and Inclusion into everyday work.
Essential Duties and Responsibilities:
Public Service
- Answer general ready-reference inquires and directional questions about the Library and its services both for in-person patrons and patrons contacting the library via phone or email.
- Utilize the libraries’ computer database to search for library materials and resources.
- Assist patrons in gathering library materials including patrons who are in the building an those making remote requests.
- Provide assistance to patrons who request help with department technology including but not limited to the computers the printer the copier the scanner the self-check machine and the OPAC machines answer questions and resolve problems.
- Assist patrons with program registration which includes staying current on programs offered and registration policies.
- Distribute games headphones and other materials to patrons upon request.
- Interact positively and professionally with a large volume of patrons of all ages and backgrounds.
- Enforce Library policies in a positive manner and remind patrons of appropriate behavior as needed.
Other Duties
- Maintain working knowledge of all technology and software utilized in the Youth Department.
- Support Youth Services Reference staff with programming by preparing physical materials assisting in clean-up and serving as a program aide if needed.
- Assist in the care of in-house games puzzles and other experience-based collections.
- Aid in special department projects.
- Attend designated meetings and trainings.
- Other duties as assigned.
Workplace Expectations
- Treat all patrons and employees fairly and with an open mind.
- Maintain patron and employee confidentiality.
- Communicate clearly in all formats: in person the telephone and in writing.
- Utilize positive conflict-resolution strategies while working through difficult interactions with patrons and/or co-workers.
- Be a Library Ambassador with the patron out in the community and with our co-workers.
- Maintain the flexibility and willingness to work in a dynamic busy and changing environment.
Education and/or experience:
- High School Diploma or General Education Degree (GED); with related youth and caregiver experience and/or training; or equivalent combination of education and experience.
The deadline to apply for the job posting is: August 8 2025.
Schaumburg Township District Library is an Equal Opportunity Employer
Employment Type
Full Time
