Fulfillment Specialist - Specialty Pharmacy
Fulfillment Specialist - Specialty Pharmacy
Posted on :
18-07-2025
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1 Vacancy
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Job Description
Fulfillment Specialist - Specialty Pharmacy
What our client is looking forOur client is seeking a Fulfillment Specialist for their location in Berwyn PA. This pivotal role will own patient member referrals to ensure that they move along through our custom workflow and that patients are able to get the appropriate services in a timely manner. This role is essential in ensuring the accuracy of the referrals by entering any necessary data assessing specific requests and performing any required follow-ups. The Fulfillment Specialist will act as the patient advocate guiding them through the process of obtaining pharmaceuticals not available with chain pharmacies.
The role is based in their Berwyn PA office. This position will be required to be in the office 5 days a week Monday through Friday for the first 90 days for training purposes. After that it will be a hybrid role that requires in-office work three (3) days per week.
What the position will be doing
- Provide efficient pharmacy hub services linking prescriptions with the pharmacies best able to fulfill the patients specialized needs for the lowest possible price.
- Utilizeestablished pharmacy/clinical guidelines for decision-making.
- Make and receive occasional inbound/outbound calls.
- Generate any necessary or requested data and reports.
- Work within the Operations department and across different departments to obtain required information.
- Maintain a balance of productivity quality and timeliness to ensure everything gets accomplished.
- Create and support an environment that fosters teamwork cooperation respect and diversity.
- Accurate and timely data entry of prior authorization requests within the prior authorization system is required to meet all client-specific and/or contract requirements.
- Receive prior authorization requests telephonically while utilizing multiple systems to confirm accuracy of the information being provided.
- Apply established pharmacy/clinical guidelines in decision-making.
- Establish and maintain a positive communication and professional demeanor with internal and external business partners.
- Ability to analyze adapt & create resolutions to problematic situations.
- Represent our client in a manner that conveys professionalism confidentiality courtesy fairness personal integrity and respect for others.
- Perform other related duties as assigned or as necessary; remain flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.
- Certified Pharmacy Technician.
- 1years of experience working as a Pharmacy Technician.
- High School diplomaor equivalentrequired.
- Specialty and non-specialty pharmaceuticals knowledge.
- Excellent written and verbal communication alsointerpersonal skills required.
- Ability to communicate with all levels within an organizationwith clients and customers.
- To be flexible and adapt to changing processes and procedures is essential.
- Ability to thrive in a fast-paced environment with constantly changing priorities.
- Excellent analytical skills and the ability to provide solutions to complex problems.
- Ability to be highly transparent ethical and driven.
- Relentless attention to detail along withthe ability to be a creative self-starter and team player.
- Proficient in Microsoft Office Suite specifically Excel Word PowerPoint and Outlook.
About our client
Our client is a global Specialty Pharmaceutical and Healthcare services organization serving patients payers life sciences and providers offering a comprehensive portfolio of customized tech-enabled specialty pharmaceutical and medical management services. An Inc.winner our clients unique patient-centric approach supports its strategic partnership and is built upon proprietary technology processes for innovative programs and services optimizing health outcomes and quality of life for patients with complex chronic conditions or rare diseases that require specialty medications and/or gene and cell therapies.
Our client is a global Specialty Pharmaceutical and Healthcare services organization serving patients payers life sciences and providers offering a comprehensive portfolio of customized tech-enabled specialty pharmaceutical and medical management services. An Inc.winner our clients unique patient-centric approach supports its strategic partnership and is built upon proprietary technology processes for innovative programs and services optimizing health outcomes and quality of life for patients with complex chronic conditions or rare diseases that require specialty medications and/or gene and cell therapies.
Converge HR Solutions and our clients provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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