Highland Property Management Inc. (Highland) a property management subsidiary of Summit Management Group Inc. (Summit) is a growing mission-driven family of companies headquartered in beautiful Western Montana. We specialize in managing affordable housing with a focus on Low-Income Housing Tax Credit (LIHTC) properties. Summit and Highland currently manage or have under construction 32 properties across Colorado Montana South Dakota Utah Wyoming and Idaho totaling more than 1600 units.
Our success stems from our strong commitment to quality housing our exceptional team and our valued partnerships. If youre passionate about making a meaningful impact through housing we invite you to join our team.
Position Summary:
Highland Property Management Inc is seeking a dynamic and experienced Regional Manager to oversee the operations and performance of a portfolio of multifamily housing communities with a strong emphasis on compliance and resident satisfaction. This leadership role ensures that properties operate efficiently meet regulatory and financial goals and maintain high standards in both resident care and team performance.
Key Responsibilities:
Resident care and community development:
- Ensure a high level of resident satisfaction across all communities
- Expertly manage LIHTC/Affordable Housing compliance requirements
- Maintain or exceed market occupancy rates and ensure rent levels meet allowable maximums
- Implement preventative and ongoing maintenance programs
- Proactively address and reduce resident delinquencies
Operations and compliance:
- Collaborate with on-site teams and third-party compliance partners to meet all federal state and funding specific requirements
- Identify and implement process improvements at both site and regional levels
- Promote an environment of accountability continuous improvement and high performance.
Reporting:
- Monitor operational benchmarks and provide clear consistent reporting from site to regional levels
- Maintain open communication regarding initiatives performance metrics and areas of concern.
Financial Management
- Partner with Finance and Asset Management departments to develop budgets and improve financial outcomes.
- Set and track financial goals ensuring operational and cost efficiencies are achieved.
Team Development & Leadership:
- Recruit mentor and retain high-performing Property Managers and support staff.
- Promote professional development through ongoing training credentialing and succession planning.
- Conduct regular performance evaluations and address underperformance proactively.
Collaborative Leadership:
- Represent Highland professionally across all interactions - with internal teams property owners vendors and residents.
- Foster an collaborative and solutions-focused culture within the organization
Required Skills and Experience:
- Minimum of 5 years of direct experience managing LIHTC Workforce housing as well as Market rate multi-family communities with responsibility for compliance and financial performance.
- Current certification in SHCM HCCP or equivalent Tax Credit Compliance designation
- Proficient in property management software (Yardi preferred) and Microsoft Office Suite.
- Strong leadership abilities with excellent verbal and written communication skills
- Experience with financial tracking accounts payable and property bookkeeping systems.
- Some college coursework associates degree or leadership certifications preferred.
Preferred Work Traits:
- Self motivated and resourceful problem-solver
- Entrepreneurial mindset with a focus on efficiency and results
- Acts as a proactive leader who removes obstacles to success
- Consistently meets deadlines and achieves goals
- Takes ownership and drives accountability throughout the team
Physical Requirements:
- Frequent travel (80%) to property sites requiring the ability to walk properties (up to 1/2 mile) and climb stairs
- Office work involving phone meetings and computer use.
- Valid drivers license and insurability for company vehicles.
- Standard vision with or without corrective eyewear.
- Standard vision and hearing (with or without corrective aids)
- Ability to lift up to 25 pounds approximately three times per week
Compensation and Benefits:
- Full-Time position
- Benefits include: Health vision life and disability insurance (employee only); matching 401K; paid holidays and accrued PTO
Pre-Employment Requirements:
- Successful completion of background check credit screening and drug testing
- Participation in E-Verify required
- Equal Opportunity Employer
Required Experience:
Manager