Sr. Manager Growth Strategy & Operations
Sr. Manager Growth Strategy & Operations
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$ 135 - 158
1 Vacancy
Job Description
At Habitat Health we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes enabled by access to comprehensive health care. Habitat Health provides personalized coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (PACE) in collaboration with our leading healthcare partners including Kaiser Permanente.
Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations.
Habitat Health is growing and were looking for new team members who wish to join our mission of redefining aging in place. To learn more visit.
Role Scope:
The Growth team focuses on amplifying the impact of the PACE model of care by educating about and expanding access to the program. Our team manages the end-to-end process of identifying attracting engaging with assessing and enrolling new participants. The Senior Manager Growth Strategy & Operations will support the development and implementation of strategic initiatives in support of the teams mission.
Core Responsibilities & Expectations for the Role
- Drive strategic growth initiatives (comprehensively from analyses & research recommendations stakeholder alignment operational alignment to rollout) across activities related to expanding the participant population such as:
- New market strategy
- Top-of-funnel referral generation
- Operational improvements across the enrollment journey
- Call center strategy & operations
- Program design input
- Seamless handover to care teams
- Design of new operational processes
- Support partner management (e.g. Kaiser Permanente our JV partner in California) including owning key relationships building collaborative tools and workflows to educate/enable clinicians and refer patients who may benefit from PACE and problem solving operational challenges
- Support development and management of key Growth platforms and tools (including Salesforce and EPIC)
- Support regular reporting and performance tracking monitor success elicit feedback and input on initiatives and identify opportunities for / drive continuous iteration and improvement
- Collaborate across the organization including supporting key strategic decisions and building assets related to clinical operations participant experience and journey health plan operations and product development as they intersect with growth priorities
- Facilitate cross-functional & external stakeholder engagement to align on and drive progress against key initiatives
Qualifications:
- 5 years of relevant experience such as in health care delivery at a high-growth startup or consulting for health care payers & providers
- Demonstrated ability to be a self-starter with ability to excel in a fast-paced unstructured work environment comfort operating in ambiguity and a bias to action
- Excellent analytical and project management skills
- Strong interpersonal and written/oral communication skills; high EQ
- A bachelors degree is required.
- Strong problem solver who can connect high-level strategy to daily execution..
- Thrives in fast-paced evolving environments and builds structure where none exists
- Deep cultural alignment with Habitats values and a strong passion for our mission
- Willingness to work in a hybrid work environment with travel to Habitat Health centers as needed.
- Proof of medical clearance for communicable diseases including a TB test.
- Proof of all immunizations are up to date.
Preferred Qualifications:
- Advanced degree (e.g. MBA MHA MPH) in health care administration business or related field.
- Familiarity with the PACE program or other elderly care organizations.
- Experience working in geriatric primary care.
Compensation:
We take into account an individuals qualifications skillset and experience to determine final salary. This role is eligible for medical/dental/vision insurance short and long-term disability life insurance flexible spending accounts 401(k) savings paid time off and company-paid holidays. The expected base salary range for this position is $135k - 158K bonus. The actual offer will be at the companys sole discretion and determined by relevant business considerations including the final candidates qualifications years of experience skillset and geographic location.
Vaccination Policy including COVID-19
At Habitat Health we aim to provide safe and high-quality care to our participants. To achieve this please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu we require either proof of vaccination or declination form and required masking while in participant locations as a safe and essential requirement of this role. Requests for reasonable accommodation due to an applicants disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control PPE standards and vaccination requirements related to specific roles and locations as a condition of employment.
Our Commitment to Diversity Equity and Inclusion:
Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications without regard to race color religion creed sex gender (including pregnancy childbirth breastfeeding or related medical conditions) gender identity gender expression sexual orientation marital status military or veteran status age national origin ancestry citizenship physical or mental disability medical condition genetic information or characteristics (or those of a family member) or other status protected by applicable law.
Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly if you require a reasonable accommodation to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact us at .
E-Verify Participation Notice
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Beware of Scams and Fraud
Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @ email addresses. If you feel that you have been the victim of a scam such as this please report the incident to the Federal Trade Commission by selecting the Rip-offs and Imposter Scams option: Experience:
Manager
Employment Type
Full Time
Key Skills
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