drjobs Guest Service Agent, Vacation Ownership - Hilton Hawaiian Village Waikiki Beach Resort

Guest Service Agent, Vacation Ownership - Hilton Hawaiian Village Waikiki Beach Resort

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1 Vacancy
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Job Location drjobs

Honolulu, HI - USA

Monthly Salary drjobs

$ 26 - 33

Vacancy

1 Vacancy

Job Description

Hilton Hawaiian Village Waikiki Beach Resort is looking for a Guest Service Agent at the Vacation Ownership! Located on the widest stretch of beach in Waikiki. This is a perfect opportunity for someone that has the drive and passion in providing memorable experiences for guest!

Our oceanfront hotel has 5 hotel towers and over 150000 square feet of indoor and gorgeous outdoor event spaces. Join us and see why Hilton is ranked the best hospitality brand to work for!

Ideal candidates for this role will possess:

At least one (1) years of customer service experience.

Full availability to work shifts including weekdays weeknights weekends overnight and holidays.

Prior hospitality experience would be beneficial.

Shift Pattern: AM PM Overnight
Pay Range: $26.71 - $33.39

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing

A Guest Services Agent - Vacation Ownership is responsible for greeting and registering guests providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests as required. Promotes hotel services amenities and upselling products to the guests. Employee must successfully complete training on all aspects of Hilton Grand Vacations Club Front Desk operations and must have a working understanding of the Hilton Grand Vacations Club timeshare program including room type differences and you would be responsible for performing the following tasks to the highest standards:

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

In addition we look for the demonstration of the following key attributes:

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodation service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!


EOE/AA/Disabled/Veterans


Required Experience:

Unclear Seniority

Employment Type

Full-Time

About Company

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