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1 Vacancy
Director of Coordination
Brooklyn NY
$200K $225K (DOE) Full-Time Onsite
Position Overview:
We are seeking a strategic results-driven Director of Coordination to lead and optimize the scheduling and coordination operations of a high-volume healthcare organization. The Director will manage a team of 15 coordinators and supervisors ensuring timely compliant and quality service delivery across programs. This is a key leadership role requiring strong operational oversight people management and process improvement expertise.
The Ideal Candidate:
Proven leader with 5 years in scheduling or coordination within healthcare
Excellent communicator who thrives in a fast-paced high-accountability environment
High emotional intelligence with the ability to build motivate and retain teams
Process-minded with strong systems orientation
Comfortable setting KPIs and holding teams accountable
Home care experience strongly preferred
Key Responsibilities:
Oversee and manage a coordination team of 15 including supervisors and schedulers
Lead day-to-day operations to ensure timely and accurate service assignments
Develop and refine workflows ensuring efficient staff utilization and high-quality client care
Set and track departmental KPIs; analyze data to guide improvements
Collaborate cross-functionally with Nursing HR Compliance Intake and Billing
Resolve escalated service issues with professionalism and urgency
Ensure compliance with DOH EVV and payer-specific requirements
Create training programs and lead onboarding for new coordination staff
Support strategic planning and operational scaling initiatives
Qualifications and Must-Haves:
57 years of healthcare leadership experience; home care background preferred
Demonstrated success managing staff scheduling team performance and compliance
Proficiency in coordination platforms and Microsoft Office Suite
Strong leadership presence organizational skills and decision-making ability
Email resume to:
Required Experience:
Director
Full Time