drjobs Oracle Xstore SME – L2/L3 Support Specialist

Oracle Xstore SME – L2/L3 Support Specialist

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1 Vacancy
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Job Location drjobs

Los Angeles, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Title: Oracle Xstore SME L2/L3 Support Specialist
Location: Los Angeles CA (Onsite from day1)
Duration: 6 months
Implementation Partner: Infosys
End Client: To be disclosed

JD: We are seeking an experienced and highly motivated Oracle Xstore SME with strong experience in L2/L3 support and subject matter expertise (SME). The ideal candidate will possess hands-on expertise in the Oracle Xstore Suite Core Java and Oracle Database technologies with a deep understanding of retail POS systems. This role involves supporting and enhancing Oracle Xstore and XOffice applications collaborating across technical and business teams and delivering solutions in a dynamic retail environment
Required Skills & Experience:
  • Must-have:

    • Strong hands-on experience with Oracle Xstore Suite (v18 or above preferred)

    • L2/L3 support experience in retail POS systems

    • Proficiency in Core Java XML and Oracle SQL/PLSQL

    • Experience working with XOCS and Oracle DB

  • Proven ability to lead technical discussions and deliver clear concise technical and functional documentation

  • Strong interpersonal and communication skills; ability to interact effectively with business and IT stakeholders

  • Experience in preparing and delivering technical presentations and solution overviews

  • Ability to manage changing priorities and work in a fast-paced dynamic environment.

Preferred Qualifications:
  • Prior experience in retail domain or POS transformation programs

  • Familiarity with other Oracle Retail modules (XOffice XOCS)

  • Exposure to Agile methodologies and ticketing tools like Jira/ServiceNow

Employment Type

Full-time

Company Industry

About Company

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