Senior Account Manager - Money2020
Senior Account Manager - Money2020
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Job Description
We are looking for an experienced Senior Account Manager to join the Money20/20 Europe team in London and become an integral part of our sales function. This pivotal role will focus on managing our most valuable client relationships while helping to shape the future direction of our retention strategy.
As a Senior Account Manager you will be responsible for retaining a portfolio of our tier 1 and tier 2 existing clients identifying new commercial opportunities and driving growth within this cohort whilst delivering exceptional customer service and representing the Money20/20 brand with the highest standards of professionalism.
Key Responsibilities
- Manage and nurture relationships with our most strategic tier 1 and tier 2 accounts serving as their trusted adviser and primary point of contact
- Develop and execute account strategies to maximise retention rates and expand commercial opportunities within your portfolio
- Identify upselling and cross-selling opportunities to drive revenue growth beyond baseline targets
- Provide mentorship guidance and support to junior team members helping to develop the next generation of account management talent
- Collaborate with cross-functional teams including marketing operations and content to ensure seamless client experiences
- Analyse client feedback and market trends to contribute to the continuous improvement of our value proposition
- Represent Money20/20 at industry events and networking opportunities to strengthen client relationships
- Contribute to strategic discussions as a senior member of the sales team helping to shape retention strategies and best practices
Qualifications :
Proven experience in conference sales B2B Events
Proven success in meeting renewal targets and/or new business growth targets
Excellent oral and written communication skills as well as excellent presentation skills
A proven track record of coming up with consultative solutions for clients
Must be extremely customer service oriented with a passion to exceed client expectations
Must be detail-orientated and organised; able to multitask and think quickly; a fast learner
Must be self-motivated and energetic; able to work independently with minimal supervision
Good computer skills (basic knowledge of Word Excel PowerPoint); knowledge of Salesforce
Interest and/or experience in financial services/fintech/tech
Additional Information :
We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at
Our benefits include:
Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
Great community: a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active diversity and inclusion networks
Broader impact: take up to four days per year to volunteer with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
Time out: 25 days annual leave rising to 27 days after two years plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
A flexible range of personal benefits to choose from plus company funded private medical cover
A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
Strong wellbeing support through EAP assistance mental health first aiders a healthy living subsidy access to health apps and more
Recognition for great work with global awards and kudos programmes
As an international company the chance to collaborate with teams around the world Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application. At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
