Manager, Comprehensive Care Clinic
Manager, Comprehensive Care Clinic
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Salary Not Disclosed
1 Vacancy
Job Description
Department:
Location:
Health Sciences CenterTime Type:
Full timeWorker Type:
RegularJob Req ID:
R107176Minimum Requirements:
Bachelors degree in a related field and four (4) years of relevant experience or an equivalent combination of education and experience (7 Salaried)Position Description:
The primary function of the Comprehensive Care Manager is to manage the operations of the University of Louisville Dental Associates Practice located at the University of Louisville School of Dentistry 501 South Preston Street Louisville KY 40202 . This includes planning organizing and coordinating the day to day operation of patient care for providers staff assistants and front desk patient service representatives. This position acts as the liaison between patients doctors and ULSD administrators and manage and directs staff. This position also maintains a safe and secure working environment. The position is multifaceted with the main goal of making it possible for every employee to function effectively and efficiently while providing quality patient care and managing the operation and cost of this practice. Manage all external relationships to include those within the University and those external to the University.
BenefitsThe University of Louisville has an exceptional benefits package; to learn more about our benefits please visithere.
Essential Duties and Responsibilities
Works with providers staff and supervisors to deliver customer service oriented and patient centered care within the University of Louisville Dental Associates Faculty Practices (501 S Preston and Brown Cancer Center Locations).
Directly supervise 20-23 staff who support 30 faculty providers in total; train conduct performance evaluations approve time sheets and provide discipline when necessary.
Ensure policies and procedures as outlined by the Clinic Administrator are implemented at University of Louisville.
Actively participate in staff meetings and continuous quality improvement programs.
Monitor provider schedules supporting staff to maximize usage of chair utilization.
Meet with providers individually to help manage patient family and facilitate completion of treatment plans for optimal patient care.
Monitor EHR reports (chart audits unapproved notes codes and missing charges) to ensure that discrepancies are corrected as necessary.
Monitor patient outstanding balances to ensure timely collection.
Monitor Quality Assurance forms to stay abreast of any potential customer service issues and respond to any immediate patient escalations.
Monitor funds given to providers/patients from external funding sources.
Collaborate with other departments to implement clinical and procedural changes as needed: Clinical Affairs Dental Informatics Faculty.
Monitor staff responsibilities such as cleaning and stocking the clinic insurance verification and financial guidelines.
Act as an advocate for providers and patients alike.
Maintain HIPAA OSHA and Infection Control compliance at all times following and documenting any incidents as instructed.
Other duties as assigned.
Preferred Qualifications
Knowledge of an electronic health record database.
Proficient in basic computer skills including Microsoft Office Suite.
Previous customer service experience in retail service or healthcare setting is preferred.
Previous Oral Surgery practice experience.
Management/Leadership experience in multi-unit or multi-practice businesses.
Target Compensation Maximum:
$87300.00Target Compensation Minimum:
$58200.00Compensation will be commensurate to candidate experience.
Equal Employment Opportunity
The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race sex age color national origin ethnicity creed religion disability genetic information sexual orientation gender gender identity or expression veteran status marital status or accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974 the University prohibits job discrimination of individuals with disabilities Vietnam era veterans qualified special disabled veterans recently separated veterans and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment hiring promotion contract contract renewal tenure compensation benefits and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology political viewpoint or social viewpoint to be eligible for hiring contract renewal tenure or promotion.
Assistance and Accommodations
Computers are available for application submission at the Human Resources Department located at 215 Central Avenue Ste 205 - Louisville Kentucky 40208.
If you require assistance or accommodation with our online application process please contact us by email ator by phone .
Required Experience:
Manager
Employment Type
Full-Time
