Customer Communications Specialist
Customer Communications Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Flexibility Weve got that for you!
Put your kids on the bus then come to work. This customer service role is full-time at 30hours and could be worked Mon - Fri between 8a and 6p. You pick your shift.
Do you enjoy helping others and prefer work that makes a difference in someones day Here at Great Lakes Roofing we get to help building owners keep their spaces watertight protecting their people and businesses inside.
A Customer Communications Specialist works closely with our Outside sales team and contributes through prospecting and qualifying leads for new and existing accounts. The ideal candidate is enthusiastic determined and has a desire to provide solutions for customers. If you area dependableprofessional who understands the art of building relationships and shares our passion for customer service please apply now.
Customer Communications Specialist Responsibilities:
- Generate lead flow - Prospect new sales leads by making an initial phone or email contact. As the point person on the sales team youll engage the account and prepare them for the Account Executive.
- Manage current accounts Stay in close contact with existing accounts or leads and create brand awareness educational opportunities and request referrals. Coordinate in-person meetings and calls between clients and Account Executives.
- Customer support Answer calls and emails from clients identify the issue and make suggestions for future products or services.
Customer Communications Specialist Requirements:
- Out-bound calling experience and/or lead generation
- Polished listening skills
- Mastery of computer skills - documenting outreach email communication scheduling etc.
- Excellent written and verbal communication skills for both internal and external recipients
Do you enjoy working on a team but also value your independence This role isthe best of both worlds where you can enjoy both teamwork and solo time!
Here at Great Lakes Roofing we appreciate your hard work with:
Uncapped Commission
Benefits
Quarterly and Annual Bonuses all on top of your hourly rate.
Hourly rate for base pay ispaid on-target earnings averaging above $46000 annually; excel and reach upwards of $70000 annually. Inside Sales Specialists earn as much as their motivation allows.
Ready to learn more about playing a vital role at Great Lakes Roofing Corp Apply today for the Inside Sales Specialist and see what its like to be part of something Great.
About Great Lakes Roofing Corporation
We arepeople-centric focused on stellar customer service and believe in supporting our teammates. At Great Lakes Roofing you will find encouraging coworkers who want you to find fulfillment and success both professionally and personally.
Ourwork-life flexibilitymeans this next step on your career path can continue to meet your needs for many years to come.This role is based at our Milwaukee branch.
Hybrid roles still have required in-office time that will be determined with your team. A laptop and headset will be provided. Microsoft Teams and Office 365 are used for internal communication. Hybrid status starts after completion of in-office training and can be rescinded if metrics/goals are not consistently met.
**As a condition of employment any applicant offered a position is required to complete and pass a pre-employment background check and drug Lakes Roofing Corporation is an Equal Opportunity Employer.
Customer Communications Specialist
Job Type: Full Time (30 hours)
Pay: Hourly rate for base pay paid weekly.
Benefits: Available after waiting period
#S2023IND
Required Experience:
Manager
Employment Type
Full-Time
