Groups & Events Executive (m/w/d)
Groups & Events Executive (m/w/d)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
What will I be doing
Manage conference & events room blocks and rooming lists in accordance to hotel strategy and customer needs
Build strong relationships with customers to fully understand their needs
Attend pre & post conference client meetings
Ensure a successful client event by working together with the Front Office and Event Planning team
Participate in hotel promotional activities
Actualising C&E group revenue
Complete quality checks in line with company standards
Maintain a high level of product knowledge about the hotel and local area
Manage telephone and email enquiries in a prompt and professional manner and in accordance with company strategy & standards ensuring accuracy and attention to detail at all times.
Ensure the accurate administration of all bookings and related correspondence including billing details.
EOE/AA/Disabled/Veterans
What are we looking for
Positive attitude and good communication skills
Confident telephone manner
Commitment to delivering an exceptional level of customer service
Great team spirit / Supportive and respectful with others
Excellent organisational and administration skills
Ability to work well under pressure
Intermediate knowledge of Microsoft Excel
Employment Type
Full-Time
