Coordinator II, Care / Case Management - Correctional Care
Coordinator II, Care / Case Management - Correctional Care
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Job Description
We are here for lifes journey.
Where is your life journey taking you
Being the heartbeat of Denver means our heart reflects something bigger than ourselves something that connects us all:
Humanity in action Triumph in hardship Transformation in health.
Department
Denver Sheriff Urban InstituteJob Summary
This is a grant- funded position with job responsibilities set forth by grant contract statement of work. The Case Coordinator serves as an intermediary between the Denver Sheriffs Department social services and community partners to facilitate access to services in support of criminal offenders incarcerated in Denver jail. The Assistant Case Coordinator assists the patient in obtaining the care and resources needed to maintain Medicated Assisted Treatment (MAT); identifying patient needs to reduce barriers to timely treatment and connecting patients to sources of clinical financial or social support in the community. Under minimal supervision provides navigation services as it relates to outreach care coordination and referral management.
Essential Functions:
- Provides outreach and administrative case management to patients in the jail. (10%)
- Perform any administrative and clerical duties as it relates to patient care-coordination and referral management. (10%)
- Liaison between jail-based health care providers and patients. (10%)
- Assist clients with scheduling outpatient appointments and transportation needs. (10%)
- Maintains reports provide necessary documents and data by deadlines upon request. (10%)
- Educate clients about the importance of routine after-care in the community ensuring clients are referred to an appropriate community provider and coordinating referrals and facilitating patient engagement in treatment. (10%)
- Coordinate patient care collaboratively with community partners to ensure better service delivery and education to the population served. (10%)
- Provide clients with lists and referrals to appropriate providers. (5%)
- Conduct post-release follow-ups with patients to assess progress and engagement in treatment. (5%)
- Follow-up with members who missed their appointment as requested by physical oral and mental health providers. (5%)
- Attend meetings training seminars or conferences as required to keep current on continuing education requirements with DSD and Denver Health. (5%)
- Maintain a current list of health care providers and collateral resources for individual client use and to share with community partners by phone call and face to face interactions. (5%)
- Ability to develop effective therapeutic interventions that are socio-culturally sensitive. (5%)
Education:
- High School Diploma or GED Required
Work Experience:
- 1-3 years Two years of clerical experience preferably in a managed care or medical setting or relevant customer service experience Required and
- Direct care experience with homeless and/or substance abuse populations preferred.
and - Previous case management duties in areas of long-term ongoing support and linking to other resources preferred.
Licenses:
- DLR-Colorado Drivers License Class R - DMV - Department of Motor Vehicles Required and
- BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association Required
Knowledge Skills and Abilities:
- Ability to work flexible hours.
- Excellent communication organization and people skills.
- Creative problem solving abilities.
- Demonstrated ability as a self-starter who can prioritize and conduct multiple activities.
- Understanding of basic care coordination and case management-related service functions (patient interviews discharge planning referrals community resources finance and insurance/payer communications).
- Bilingual English/Spanish preferred.
- Communicate effectively in a written and verbal form with health care team patients/families and community internal and external providers.
- Flexibility in responding to multiple demands.
- Ability to work autonomously with minimal direction from supervisor.
- Basic knowledge of Microsoft applications and email.
Shift
Work Type
RegularSalary
$24.69 - $37.04 / hrBenefits
Outstanding benefits including up to 27 paid days off per year immediate retirement plan employer contribution up to 9.5% and generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands travel and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency
All job applicants for safety-sensitive positions must pass a pre-employment drug test once a conditional offer of employment has been made.
Denver Health is an integrated high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center a 555-bed acute care medical center Denvers 911 emergency medical response system 10 family health centers 19 school-based health centers Rocky Mountain Poison & Drug Safety a Public Health Institute an HMO and The Denver Health Foundation.
As Colorados primary and essential safety-net institution Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community focusing on hiring and purchasing locally as applicable serving as a pillar for community needs and caring for more than 185000 individuals and 67000 children a year.
Located near downtown Denver Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas talents and contributions reflective of the needs of our community.
Applicants will be considered until the position is filled.
Required Experience:
IC
Employment Type
Full-Time
