drjobs Assistant Director of Campus Visits

Assistant Director of Campus Visits

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1 Vacancy
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Job Location drjobs

High Point, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

High Point Universitys Assistant Director of Campus Visits is responsible for performing duties that ensure a quality campus visit experience. Strategically develops and aligns the campus visit experience with the University brand and enrollment goals. Oversees communication to campus visit guests including scheduling visits pre- and post-visit communication and problem solving with guests as needed to provide the best possible visit experience. Oversee and manage the Guest Experience Lead Program.

QUALIFICATIONS:

  • Education: Bachelors degree required
  • Experience and Training: 2-5 years experience preferred

Knowledge Skills Ability:

  • Strong interpersonal written and verbal communication skills to effectively communicate with prospective students current students team members co-workers and the public
  • Ability to speak effectively before groups of students parents and campus community members
  • Understanding of college admissions
  • Proficient computer skills
  • Excellent organizational skills
  • Attention to detail
  • Ability to lead a team of people
  • Ability to work in a fast-paced environment
  • Ability and commitment to deliver first-class customer service

ESSENTIAL FUNCTIONS:

  • Plans and executes admission campus visit activities including programming scheduling logistics staffing pre-visit and post-visit communications
  • Collaborates with internal and external staff on daily campus visitors group visits and large events
  • Oversees the Guest Experience Lead program including defining roles hiring payment process and image of the GELs.
  • Provides advising and leadership development for Guest Experience Lead program members
  • Supports the Admissions team in meeting its enrollment goals by actively participating in recruitment and yield programming initiatives
  • Collaborates with department leadership to propose develop and enhance the campus visit experience for prospective undergraduate students
  • Works with team to support group visits for secondary schools and classroom visits for prospective students
  • Collaborates with academic schools and other university departments including athletics student life and security
  • Assists at on-campus recruitment events
  • Collaborates and supports admissions staff with daily activities and special projects as needed
  • Oversee visit email communications to ensure accurate information
  • Maintains inventory and orders hospitality items ensuring quality quantity and prompt delivery
  • Works closely with the Director of Guest Experience with event planning programming scheduling etc.
  • Works closely with Associate Director of Admissions for Campus Visits to manage University Ambassadors scheduling messaging training hiring and year-round operations
  • Assists with developing new ideas and implementing improvements for the visit experience

ADDITIONAL DUTIES

  • Performs other job-related duties as requested
  • Weekends required as needed on rotating basis

ACCOUNTABILITY:

  • Responsible for ensuring Core Value of Providing the Best Campus Visit Experience in America
  • Responsible for ensuring Campus Visit team inbox messages receive a response within 24 hours
  • Responsible for ensuring all hospitality items and other items related to campus visits are available in various locations when needed
  • Responsible for ensuring coverage from GELs for all day-to-day visit experiences (7 days a week)

For more information about this position please contact Courtney Youngblood Associate Director of Admissions at


Required Experience:

Director

Employment Type

Full-Time

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