Project & Solution Consultant
Project & Solution Consultant
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Job Description
Company Description
Founded in 2018 Leena AI is an autonomous conversational AI-backed employee experience platform that is powerful flexible and can meet the needs of any enterprise. Trusted by 10M employees across companies like Nestle Puma AirAsia Coca-Cola Abbott Sony and HDFC Bank. We have transformed 30M conversations and 1B employee interactions. Leena AI plays well with 1000 platforms including SAP ADP Oracle Workday Microsoft Office 365 and Slack. Leena AI currently supports 100 languages globally. Leena AI has raised a $40M investment from Greycroft and Bessemer Venture Partners.
Job Title: Project & Solution Consultant
Location: Gurgaon Experience: 5 years
Job Overview
We re looking for a high-energy versatile professional who can own the delivery of enterprise implementations end-to-end combining the structure of a Project Manager with the technical and client-facing depth of a Solution Consultant. This is a hybrid role perfect for someone who thrives in ambiguity enjoys problem-solving and wants to work closely with both customers and product teams.
Key Responsibilities
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Drive successful implementation projects from kickoff to go-live ensuring scope timeline and quality targets are met.
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Act as the primary point of contact for customers translating business requirements into platform capabilities.
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Design and document solution architecture in line with customer needs.
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Coordinate internal cross-functional teams (Engineering Product QA) and external stakeholders for seamless delivery.
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Build and maintain detailed project plans tracking against KPIs and proactively mitigating risks.
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Lead discovery and solutioning workshops with clients to gather requirements.
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Ensure effective change request handling and manage scope creep smartly.
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Support UAT planning and rollout strategies.
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Provide troubleshooting help during configuration and integration including reviewing logs and working with APIs.
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Recommend improvements in implementation playbooks based on learnings from ongoing projects.
Requirements
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Bachelor s degree in Engineering from a Tier 1 college (Master s or PMP certification is a plus).
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5 years of experience in project delivery or solution consulting roles in SaaS or tech-driven organizations.
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Strong understanding of enterprise SaaS platforms preferably HR tech AI or chatbot platforms.
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Exposure to APIs (REST/SOAP) basic scripting/debugging Postman and working knowledge of databases.
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Strong analytical documentation and client communication skills.
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Experience balancing multiple projects in a fast-paced dynamic environment.
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Ability to manage ambiguity and take ownership across delivery and solutioning.
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Familiarity with Agile methodology and tools like JIRA Asana or .
Good to Have
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Prior experience with chatbot or virtual assistant platforms (Dialogflow MS Bot Framework etc.)
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Exposure to Workday SuccessFactors or other HRIS platforms
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Experience working across global time zones (especially US/Europe)
implementation,,databases,basic scripting/debugging,project management,postman,integration,,jira,agile methodology,enterprise saas platforms,documentation,solution consulting,asana,,analytical skills,apis (rest/soap),client communication
Employment Type
Full Time
