End User Services Technician
End User Services Technician
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Salary Not Disclosed
1 Vacancy
Job Description
JOIN THE BEST TEAM IN SPORT & SPIRIT
At Varsity Brands we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact and through our two divisions BSN SPORTS and Varsity Spirit and our network of 6000 employees and independent representatives we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.
Work Type: Full-Time
Location: Onsite 4 days per week Farmers Branch TX
HOW YOU WILL MAKE AN IMPACT
In this role you will provide technical assistance and support related to the IT lab which is responsible for deploying technology equipment to the business. As an End User Services Technician you will be responsible for provisioning/imaging desktops laptops and iPads tracking inventory and deploying equipment to end users.
WHAT YOU WILL DO
Apply the company image on equipment as needed
Track and maintain IT inventory daily
Work with Purchasing Administrator to keep IT inventory stocked
Maintain IT lab ticket queue and spreadsheets for tracking company equipment needs
Receive and sort equipment deliveries as needed
Maintain the cleanliness and function of the IT lab
Provide technical assistance as needed to users as they receive computers from the lab
Assist in the recovery and inventory of equipment during the offboarding of employees
QUALIFICATIONS
Knowledge Skills & Abilities
Excellent communication and interpersonal skills
Familiarity with Intune/Endpoint manager or other MDM solution
Basic understanding of how to write and run batch files and PowerShell scripts
Enjoy being in an open collaborative team environment
Well organized and takes pride in work done well
Technical understanding of hardware configurations and connectivity
Education/Experiences/Certifications
Highschool diploma
IT related training/certification encouraged
Familiar with operating systems (Windows/MacOS/Ios)
PHYSICAL REQUIREMENTS
Role is primarily in-office and requires core availability (8:00 am 5:00 pm)
Role may require ability to lift 35-50 pounds climbing under desks standing for extended periods bending over and other physical activities related to equipment deployment and recovery
#LI-BD1
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job.
OUR VALUES
Service - We lead with heart. We champion community.
Passion - We love what we do. It fuels our purpose.
Integrity - We do what we promise. We own our actions and decisions.
Respect - We earn it by giving it. Because everyone deserves it.
Innovation - We never stop striving to be better. For ourselves and our community.
Transparency - We are committed to openness and honesty in everything we do.
OUR BENEFITS
We are committed to putting you and your families first. For benefits eligible roles we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:
- Comprehensive Health Care Benefits
- HSA Employer Contribution/ FSA Opportunities
- Wellbeing Program
- 401(k) plan with company matching
- Company paid Life AD&D and Short-Term Disability
- Generous My Time Off & Paid Holidays
- Varsity Brands Ownership Program
- Employee Resource Groups
- St. Jude Partnership & Volunteer Opportunities
- Employee Perks including discounts on personal apparel and equipment!
Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race religion color national origin citizenship gender sexual orientation gender identity veterans status age or disability.
Required Experience:
IC
Employment Type
Full-Time