Client Services Lab Representative Call Center
Client Services Lab Representative Call Center
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Salary Not Disclosed
1 Vacancy
Job Description
Inova Central Lab is looking for a dedicatedClient Services Lab Representative Call Center. This role is Part-Time shifts may vary: Days with occasional evenings and weekends
Inova is consistently ranked as a national healthcare leader in safety quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation
Inova Featured Benefits:
- Committed to Team Member Health:offering medical dental and vision coverage and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions starting on your first day.
- Tuition and Student Loan Assistance:offering up to $5250 per year in education assistance and up to $10000 for student loans.
- Mental Health Support:offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.
- Work/Life Balance:offering paid time off paid parental leave and more
Client Services Lab Representative Call Center Job Responsibilities:
- The Client Services Laboratory Call Center Representative provides quality customer service and technical phone support.
- Maintains positive client relationship through timely courteous accurate and efficient handling of calls.
- Provides technical support to ensure quality of specimens for laboratory testing. Provides requested information to clients.
- Coordinates and dispatches courier services as needed.
- Ensures stat specimens are delivered to the lab timely.
- Coordinates and dispatches courier services as needed.
- Participates in professional growth opportunities to enhance personal team and department development.
- Demonstrates knowledge of regulatory standards while satisfying compliance requirements.
- May perform additional duties as assigned.
Minimum Qualifications:
- Education: High School diploma or equivalent required upon start
- Experience:1 year of related experience
Required Experience:
Unclear Seniority
Employment Type
Part-Time
