Patient Registrar
Patient Registrar
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Presbyterian Healthcare Services is hiring a Registrarto manage patient accounts verify demographic information prevent duplicate records and provide excellent customer service.
Type of Opportunity: Full Time
FTE: 1.0 (40 hours)
Exempt: No
Work Schedule: M-F 8-5
Location: Presbyterian Santa Fe Medical Center
Were all about well-being starting with yours.
How you grow learn and thrive matters here.
This position is eligible for the Northern New Mexico differential of $4.00 per hour. (This differential may be adjusted or discontinued based on business requirements.)
Qualifications
- High school diploma or GED.
- One to two years customer service experience.
Responsibilities
Deliver exceptional patient and family experiences using CARES AIDET and EPE tools
Adapt communication to individual personalities while ensuring compliance and safety
Resolve patient complaints promptly with empathetic language and first-line solutions
Maintain clean comfortable waiting areas and keep patients informed of delays
Register patients accurately via kiosks capturing critical demographic and insurance data
Validate eligibility estimate costs and explain consent forms and billing practices
Manage appointment scheduling monitor daily schedules handle no-shows and assist late arrivals
Support pre-registration and ongoing patient relations before during and after visits
Ensure financial accuracy and compliance collect payments and facilitate authorizations and referrals
Route accurate phone messages and assist with medical record releases and scanning workflows
Guide patients through paperwork processes like prescriptions and disability forms
Respond to distressed patients maintain safe and orderly spaces and report safety issues
Execute quality tasks like result letters and appointment reminders
Embody CARES valuesCollaborate Accountable Respect Engage Servein all interactions
Benefits
Were all about well-being starting with yours.
Presbyterian employees have access to a fun engaging and unique wellness program including free on-site and community-based gyms nutrition coaching and classes mindfulness and meditation resources wellness challenges and more.
Learn more about our employee benefits.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients members and the communities we serve. We are a locally owned not-for-profit healthcare system comprised of nine hospitals a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 13000 employees - including more than 1200 providers and nearly 3500 nurses.
Our health plan serves more than 640000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
Compensation Disclaimer
Employment Type
Full-Time
