Field Program Manager, Northern California

Galileo is looking for an experienced leader to join our team as a Field Program Manager. As Galileo grows our presence and sites throughout Northern California this role will be instrumental in creating a best-in-class staff experience for our Camp Directors and summer staff which in turn will create an exceptional camp experience for our valued families. Reporting to the Area Director and as part of a centralized Field Leadership team the Field Program Manager will support camp operations and marketing across the region.

Key Responsibilities

• Manage a team of Camp Directors; creating professional development opportunities giving timely feedback and building a safe welcoming staff team that values belonging joy and camp innovation & fun.

• Provide remote and on-site management and logistical support to Summer Day camps across a region encompassing Marin Alameda and Contra Costa counties.

• Create a community within your area and beyond through networking insight sharing and participating in regional events and activities to ensure that the critical elements of Galileo camp culture are modeled to their staff and campers.

• In partnership with the Area Director develop camp operating plans for each managed site and train Camp Directors on all logistics and operations.

• In partnership with the L&D team develop content for training Camp Directors including facilitating retreat logistics and content developing coaching materials and deploying coaching capacity across sites.

• Partner with our People Operations Team to hire onboard train and support our Camp Director team throughout the hiring process and the pre-camp season.

• Serve as an escalation point for your team on issues or challenges; assist in resolution that balances customer care and program needs.

• Contribute to planning and project work that elevates camp resources and operational processes; collaborate cross-functionally to thoughtfully designand when needed redesignelements of the camp experience.

• Monitor and respond to feedback from customers and staff based on surveys and on-site observations to identify and mitigate challenges and performance gaps and deliver excellent customer service

• Serve as an ambassador for Camp Galileo in Northern California by executing a field marketing strategy that includes events distributing flyers in local neighborhoods attending camp fairs community building and providing support and management of marketing efforts to increase enrollment across the area.

You Are

• Strategic organized and performance-driven. You can see the big picture and  look at the details of life through the lens of optimization of processes measurable outcomes and organizational alignment 

• Motivated dynamic and accountable. You take the initiative and feel responsible for getting things done.

• Adaptable and action-oriented. You can manage a variety of projects simultaneously. Changing deadlines Multiple stakeholders Easy breezy. You manage your time well and are meticulous about the details.

• A visionary collaborator. You can confidently contribute to a creative vision and have the team-oriented mindset to work with others to realize it effectively.

• A strong people leader. You have a vision for success and you know how to coach and guide a team on how to develop their management operations and customer service skills.

Work Location & Schedule

This is a full-time position averaging 40 hours per week Fall through Spring with increased hours during Summer months. While we prioritize work-life balance there may be times when additional hours are necessary to meet deadlines and ensure the success of our programs.

Employees located in the San Francisco Bay area adhere to a hybrid office and work-from-home policy and are expected to be in the office 1-2 days per week in addition to attending occasional off-site meetings and events. Galileo Headquarters is located at 111 Myrtle St Ste 300 Oakland CA 94607. Additionally the Field Program Manager is expected to visit camp locations from June through August to support our teams on the ground 4-5 days per week during the camp season.

Compensation

We anticipate total compensation for this Full-Time exempt position to be $80000-$90000. Exact compensation may vary and will be based on multiple factors including geography and professional experience. 

Our pay practices are guided by a commitment to equity and informed by market benchmarking and internal audits to minimize bias and ensure fairness across all roles.

Benefits

• No-cost medical insurance for employees (additional plans and options to add dependents available at cost)

• Vision and Dental Insurance 

• 401(k) benefits after 1 year of employment

• Flexible Paid Time Off - time off is not limited and we strongly recommend that employees take time off to rest and recharge. 

• Unlimited free camp for your child(ren) OR two free weeks to be gifted (including AM/PM Extended Care)

• Friends and Family Discount for Galileo Camps

• Priority scholarship nominations for Galileo Camps

• Generous parental leave and extensive support with leave planning

• Employee Assistance Program options for life insurance and more!

Qualifications :

• Bachelors degree or equivalent experience

• Experience in complex staff management (either multi-site program or distributed teams) and managing youth programs or services 

• Experience with marketing and community communications preferred

• 2 years experience working with K-8 education; experience working at camps and/or out-of-school time programs a bonus

• 3 years experience managing individuals and a team

• Experience with staff hiring recruiting training development and feedback a must

• Ability to travel in and around the Greater Bay Area with minimal notice including traveling to multiple sites in one day and/or working full days onsite at locations spanning from Fremont to Marin.

• Ability to work occasional weekends and evenings including being available to work extended hours during the camp season to support camp operations 7:30 a.m. - 6 p.m. including full days for some preparation weekends and providing direct support to staff outside of camp hours.

We are committed to building a diverse and inclusive team and strongly encourage applications from individuals of all backgrounds and experiences. If you think you have what it takes to be successful in this role we encourage you to apply.

Physical Demands

• Occasionally lift and carry up to 30 lbs.

• Constantly operate a computer (including typing reading)

• Frequently remain in a stationary position for extended periods of time

• Constantly communicate in-person virtually and from a range of distances

• Frequently remain in a stationary position for extended periods of time sitting or standing 

Additional Information :

During your onboarding process you may need to complete a Tuberculosis (TB) screening a background check and mandated reporter training (California only). More details will be provided during your onboarding process. 

Galileo Learning is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Galileo Learning complies with ADA requirements and may provide reasonable accommodations that allow qualified employees to perform the essential functions of the job. To request an accommodation contact our People Services team. Please note that our job descriptions are only a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible responsibilities tasks and duties

Remote Work :

No

Employment Type :

Full-time