Senior Director - HR Operations
Senior Director - HR Operations
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1 Vacancy
Job Description
Opportunity at a Glance
We are seeking a highly motivated and execution-focused Senior Director of HR Operations to lead the optimization of core HR systems processes and service delivery. This role is pivotal in stabilizing and enhancing foundational HR operations with measurable results expected in the first 612 months. This leader will focus on driving process improvement ensuring data integrity and improving HR operational efficiency in close partnership with HR Centers of Excellence (COEs) IT and other key stakeholders.
Responsibilities
- HR Process Execution & Improvement
- Assess and streamline end-to-end HR processes to enhance efficiency compliance and user experience.
- Identify and remove process bottlenecks and redundancies with a bias toward action.
- Support the implementation of a governance model to ensure consistency across HR policies and workflows.
- Monitor and report on key metrics (e.g. turnaround time compliance user satisfaction) to demonstrate impact.
- HR Systems & Data Optimization
- Collaborate with IT to evaluate and optimize HR systems (HRIS ATS etc.) for stability and performance.
- Drive data quality initiatives to ensure accuracy integrity and readiness for reporting.
- Support the rollout of system improvements and digital tools that enhance employee and manager experience.
- Assist in advancing HR reporting capabilities to enable timely data-informed decisions.
- Employee Services & Operational Support
- Improve employee support workflows in alignment with a high-efficiency user-focused service model.
- Implement and track service-level metrics (SLAs) and feedback loops to enhance HR service quality.
- Use technology and automation to simplify access to HR services and reduce manual work.
- Payroll & Compliance Support
- Partner with Payroll Total Rewards and Finance to support accurate compliant execution.
- Ensure operational processes meet audit and regulatory requirements.
- Complies with all policies and standards
- Performs other duties as assigned
Qualifications :
- Bachelors Degree Required and
- Masters Degree Preferred
- 5 years 510 years of progressive HR experience with a strong background in HR operations process improvement or shared services. Required
- Demonstrated success executing complex projects or initiatives within HR under tight timelines. Required
- Hands-on experience with HR systems (HRIS ATS reporting tools) and data governance. Required
- Proven ability to optimize processes enhance service delivery and collaborate across functions. Required
- Strong analytical skills and comfort working with data to inform decisions. Required
- Experience in a matrixed or cross-functional environment. Preferred
- Execution & Agility: Thrives in fast-paced environments; brings urgency and discipline to project delivery.
- Process Thinking: Skilled in identifying operational gaps and implementing scalable solutions.
- Technology-Enabled Mindset: Embraces systems and automation to drive efficiency and accuracy.
- Collaboration: Builds effective partnerships with HR IT and business teams to drive outcomes.
- Data Fluency: Uses data and metrics to prioritize efforts and measure success.
Additional Information :
In support of the pay transparency laws enacted across the country the expected salary range for this position is between $137846.78 and $249127.02. Actual pay will be adjusted based on job-related factors permitted by law such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health dental vision life and disability insurance
- 401k Retirement Program 6% employer match
- Participation in Adtalems Flexible Time Off (FTO) Policy
- 12 Paid Holidays
For more information related to our benefits please visit: are also eligible to participate in an annual incentive program subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance.
Equal Opportunity Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
