As our next Receptionist you
- Are the face of Ibis Canning Town extending a warm welcome to our guests putting their well-being at the heart of everything you do while adding your personal touch to their stay.
- Being present and visible in the lobby and contributes to guests sense of well being and loyalty by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome!
- Gives priority to guest relations while taking care to respect administrative procedures that need to be followed.
- Look to create sparkles (memorable moments) for our guests.
- Anticipates guests needs and takes them into consideration. Handles guests requests for information and provides answers; puts them in contact with the appropriate people.
- Are ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests are always looked after.
Qualifications :
- Prior experience working with Opera Cloud or a related system is preferable but not mandatory.
- Fluency in English.
- Customer Service.
- Positive problem solving approach.
- Time-Keeping.
- Organised.
Additional Information :
Why Join Us
- Innovative Environment: Be part of a forward-thinking organization where your ideas matter.
- Opportunity to grow in the company
- Career Growth: We invest in our people and offer opportunities for professional development.
- Supportive Team: Work with a group of dedicated and passionate professionals.
- Competitive Compensation: We offer a comprehensive salary and benefits package.
- Free Bonus Break 2 free weekends to spend in Accor hotel in the UK (up to availability)
- Discount for you and your friends & family in all Accor Hotel worldwide
Remote Work :
No
Employment Type :
Part-time