National Express companies share a strong commitment to provide the highest level of transportation safety quality transportation outstanding customer service and positive employee relations. Our corporate headquarters located in Lisle Illinois houses the administrative and corporate support functions for the organization. Our 170 local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at .
We are seeking an Area Safety Manager to support our locations in Tennessee Mississippi Connecticut Florida Louisiana Massachusetts New Hampshire Rhode Island New York New Jersey Pennsylvania and Maryland.
Job Summary:
The Area Safety Manager position is responsible for overseeing safe operations across multiple sites leading a team of Safety and Training Supervisors. This position is a subject matter expert and will coordinate with the field management to improve safety processes and provides leadership and direction for our safety program. This role focuses on the development management and implantation of safety strategies and objectives. The primary responsibility is to manage and guide the safety team ensuring compliance with local state and federal transportation regulations.
Key Responsibilities:
- Leadership: Lead and manage a team of Safety and Training Managers providing direction and support to ensure high-quality safety and training delivery.
- Strategy Development: Developing and implementing student and/or customer safety awareness programs.
- Training Oversight: Assist in the development of location management and collaborate in training new Safety Committees.
- Safety Oversight: Work with the Area Safety Director and Operations Management to ensure company safety standards are deployed in accordance with company policies. Assist management in the administration of the locations safety program and performance metrics.
- Compliance and Safety: Collaborate with the location team to ensure employee compliance with Federal/State regulations and Company requirements. Assist with program audits as required by Company policy and Federal/State audits or inspections.
- Performance Evaluation: Assist the location team on employee coaching providing feedback and/or recognition analyze the effectiveness of location coaches and support for continues improvement.
- Coordination with Management: Assist location team with investigating customer service concerns related to safety issues and take necessary action. Assist with the administering and the maintenance of pre-employment and random drug/alcohol testing program.
- Documentation: Assist location management on responding to work-related injuries and vehicle accidents incidents completing on-scene investigations and preparing/submitting corresponding reports to our third-party administrator (TPA) and develop prevention plans based on loss data and cause analysis.
- Travel: Travel up to 30% - 50% of the time to multiple site locations to conduct site visits and ensure consistency in safety training standards.
- Ethics: Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager.
- Other Responsibilities: Conduct special projects and duties as requested
Qualifications:
- High School diploma or equivalent. College degree preferred
- 3 years of Safety experience in student transportation industry is preferred
- Supervisory experience required; experience supervising/training a drivers workforce preferred
- Must complete the state certification program or Durhams Training Academy for School Bus Instructors equivalent work experience as a Trainer can be substituted as appropriate
- Commercial Drivers License with Passenger and School Bus Endorsements is preferred
- Innovative classroom training skills with working knowledge of adult training techniques
- Computer literacy skills including strong working knowledge of MS Office Software (Word Excel Outlook PowerPoint etc.) and other business applications
- Strong leadership skills and interpersonal skills
- Strong organizational and group presentation skills
- Well-developed multi-tasking and time management skills
- Ability to provide direction coaching and mentoring to employees while creating an environment that encourages and values input and feedback
- Ability to respond to unanticipated events to ensure excellence in customer service.
- Ability to Investigate claims and incidents of questionable conduct accidents etc.
National Express has a zero-tolerance policy on conduct that is incompatible with its policies and values including sexual exploitation and abuse harassment abuse of authority and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers.
We offer medical dental vision basic life insurance coverage holiday pay and PTO accrual. Additionally employees are able to enroll in a retirement savings plan. The pay rate range along with most all of the other terms and conditions of employment vary between different sites geographical markets customer/ contractual terms and positions.
At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion sex pregnancy (including childbirth lactation and related medical conditions) national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information (including characteristics and testing) military and veteran status and any other characteristic protected by applicable law.
National Express LLCs independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
The pay rate range along with most all of the other terms and conditions of employment vary between different sites geographical markets customer/ contractual terms and positions.
Required Experience:
Manager