Senior Manager, Analytics
Senior Manager, Analytics
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$ 245925 - 292670
1 Vacancy
Job Description
ABOUT KHAN ACADEMY
Khan Academy is a nonprofit with the mission to deliver a free world-class education to anyone anywhere. Our proven learning platform offers free high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide focusing on learners in historically under-resourced communities.
OUR COMMUNITY
Our students teachers and parents come from all walks of life and so do team includes people from academia traditional/non-traditional education big tech companies and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company value diversity equity inclusion and belonging as necessary to achieve our mission and impact the communities we know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.
THE ROLE
Khan Academy is seeking an Analytics Manager to lead our Analytics function which is part of the larger Data Insights Group. This group also includes Efficacy and Research as well as Analytics Engineering. Were a small team with big ambitions and access to some of the richest educational data in the world. We leverage this data to gain a deeper understanding of our users their usage of our products the impact of product use on learning and how we can better support their educational journeys.
Were looking for an experienced people-focused leader who can drive transformative change by generating impactful insights and nurturing a data-informed culture across Khan Academy. Youll combine deep analytics expertise with a passion for mentorship and team leadership to elevate our decision-making and product effectiveness.
Khan Academy has recently launched several new educational products through high-profile partnerships. These initiatives have the potential to transform education globally and their success depends on our ability to understand what works for whom and where we can improve. This role will be critical in realizing that vision.
KEY RESPONSIBILITIES:
Lead the Analytics Team
- Lead and coach a team focused on exceptional fundamental product and KPI reporting for various cross-functional teams including: Product Philanthropy District Success and International.
- Step in as needed to support team members navigating complex projects or challenging stakeholder prioritization.
- Foster a culture of collaboration shared learning and continuous improvement within the Analytics team.
- Review code to ensure quality consistency and maintainability across analytics outputs.
- Provide coaching and professional development opportunities including mentoring on soft skills access to formal training programs and peer learning initiatives to help Analysts expand their technical expertise as well as their leadership.
Cultivate a Data-Informed Culture
- Promote thoughtful insight-driven decision-making throughout the organization.
- Collaborate cross-functionally to drive strategic prioritization including setting goals aligning on timelines and making resource allocation decisions for Analytics work across the organization to maximize impact and alignment with company goals.
- Drive a data self-service culture by ensuring cross-functional stakeholders have easy-to-use reliable dashboards.
- Develop engaging ways to communicate key performance metrics such as through dashboards internal reports or monthly business review presentations with internal teams.
Support Strategic Initiatives
- Partner with the Sr. Director of the Data Insights Group to ensure strong Analytics representation in the evaluation and prioritization of strategic initiatives.
- Conduct ad hoc analyses for strategic projects as needed often in collaboration with senior leadership to address questions about product performance user behavior or organizational impact.
WHAT YOU BRING
- 8 years of experience in Product Analytics or a related field.
- 5 years of experience leading and managing an Analytics team with 4 members.
- Experience developing data models and dashboards using BI tools (Looker preferred).
- Comfort working across the full analytics lifecyclefrom measurement plan to instrumentation to data storytelling.
- Advanced SQL skills with a strong foundation in descriptive and inferential statistics.
- Familiarity with A/B testing frameworks
- Excellent communication skills across verbal written and visual formats with a track record of effective collaboration across Engineering Product Philanthropy Content and Senior Leadership teams.
- Motivated by the Khan Academy mission to provide a free world-class education for anyone anywhere.
- Proven cross-cultural competency skills demonstrating self-awareness awareness of other and the ability to adopt inclusive perspectives attitudes and behaviors to drive inclusion and belonging throughout the organization.
PERKS AND BENEFITS
We may be a non-profit but we reward our talented team extremely well! We offer:
- Competitive salaries
- Ample paid time off as needed Your well-being is a priority.
- Remote-first culture - that caters to your time zone with open flexibility as needed at times
- Generous parental leave
- An exceptional team that trusts you and gives you the freedom to do your best
- The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
- Opportunities to connect through affinity ally and social groups
- And we offer all those other typical benefits as well: 401(k) 4% matching & comprehensive insurance including medical dental vision and life
At Khan Academy we are committed to fair and equitable compensation practices the well-being of our employees and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries and extensive benefits and perks to support physical mental and financial well-being.
The target salary range for this position is $181990 - $216575 USD / $245925 - $292670 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidates relevant skills experience qualifications and job market data. Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.
MORE ABOUT US
- Sals TED talk from 2011
- Sals TED talk from 2015
- Sals TED talk from 2023
- Our team: COMPANY VALUES
Live & breathe learners
We deeply understand and empathize with our users. We leverage user insights research and experience to build content products services and experiences that our users trust and love. Our success is defined by the success of our learners and educators.
Take a stand
As a company we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However we also listen learn and flex in the face of new data and commit to evolving this point of view as the industry and our users evolve.
Embrace diverse perspectives
We are a diverse community. We seek out and embrace a diversity of voices perspectives and life experiences leading to stronger more inclusive teams and better outcomes. As individuals we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen learn and collaborate to gain a shared understanding. When a decision is made we commit to moving forward as a united team.
Work responsibly and sustainably
We understand that achieving our audacious mission is a marathon so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit we are supported by the generosity of donors as well as strategic partners and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.
Bring out the joy
We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates partners and donors.
Cultivate learning mindset
We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings ourselves and our organization. We learn from our mistakes and arent afraid to fail. We dont let past failures or successes stop us from taking future bold action and achieving our goals.
Deliver wow
We insist on high standards and deliver delightful effective end-to-end experiences that our users can rely on. We choose to focus on fewer things each of which aligns to our ambitious vision so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.
We are committed to equal employment opportunity regardless of race color ancestry religion sex gender gender identity or expression national origin sexual orientation age citizenship marital status disability or Veteran status. We value diversity equity and inclusion and we encourage candidates from historically underrepresented groups to apply.
As part of this commitment Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact
Required Experience:
Senior Manager
Employment Type
Full Time
