Accounts Receivable Technician
Accounts Receivable Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Details
Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB) one of the largest property casualty insurance holding companies in the United States our financial strength and integrity are two of the main reasons why Independent Agents place business with us. Acadia is rated A (Superior) by A.M. Best with an A claim paying ability rating by Standard & Poors.
At Acadia we value our employees our customers and our communities. Employees at Acadia are part of a progressive company where everyone can make a difference. We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.
- Learn to inquire on and enter data into accounts receivable systems and also enter data into any other systems as requested.
- Post cash receipts.
- Review and verify customer account statements including audits cancellations rescinded items and final notices. Be proficient in the requirements of any and all states.
- Assist in maintaining information for policies/accounts paid via Electronic Fund Transfer.
- Respond to insured agent and underwriting inquiries and/or complaints either in written or oral form.
- Maintain orderly well documented files and reports for both agency and direct bill information.
- Handle all print notices to customers.
- Ensure timely and accurate: collections of payments daily reconciliations of cash; daily reviews of the Lockbox file; setup requests for EFT/ACH transactions and Insufficient Funds payments.
- Bill and review past due audits and earned premium on cancelled/expired policies. Monitor and report on premiums over 90 days past due.
- Review and process requests for premium refunds and commission adjustments.
- Recommend payment arrangements in consultation with a supervisor and/or manager
- Refer appropriate past due accounts to a supervisor and/or manager for possible transfer to collection agencies. Assist in monitoring and reporting on collection agency activities.
- Participate in system testing and implementation efforts.
- Perform other duties as requested by a supervisor and/or manager
Qualifications
- High school diploma required
- Bachelors degree in Accounting or Business is a plus
- 3 years of job-related experience in receivables
- Strong customer service skills
- Strong knowledge of Microsoft Excel
- Insurance industry knowledge is a plus
- Excellent analytical skills able to research and resolve issues quickly and independently
- Ability to effectively communicate both in writing and verbally internally and externally
- Ability to effectively work in a fast-paced environment with competing demands on resources time and priorities
The Company is an equal employment opportunity employer.
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees including:
Benefits include: Health dental vision dental life disability wellness paid time off 401(k) and profit-sharing plans
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Required Experience:
IC
Employment Type
Full-Time
