Housekeeping Person/Front Desk
Housekeeping Person/Front Desk
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Job Description
Were looking for a versatile and enthusiastic Hotel Team Member to join our Sojourn Suites family! This hybrid role is perfect for someone who enjoys a varied workday splitting their time between the Front Desk Cleaning Public Spaces and Laundry operations.
About Sojourn Suites
Sojourn Suites is on the cusp of an exciting transformation! While our hotel may be a bit dated right now were about to embark on a major renovation over the next year emerging as a brand-new Hyatt branded hotel. Were searching for a dedicated individual to grow with us through this incredible journey helping us maintain our guest experience during the transition and contributing to our future success as a Hyatt property.
What Youll Do
As a Hotel Team Member your responsibilities will be diverse and dynamic:
Front Desk
Welcome and check-in guests ensuring a smooth and friendly arrival experience.
Manage reservations answer inquiries and provide information about hotel services and local attractions.
Handle guest requests and resolve any issues with professionalism and a smile.
Process payments and maintain accurate guest records.
Cleaning Public Spaces
Maintain the cleanliness and presentation of all public areas including the lobby hallways restrooms and common spaces.
Ensure a welcoming and hygienic environment for our guests.
Proactively address any spills or messes keeping the hotel looking its best at all times.
Laundry
Operate commercial laundry equipment to wash dry and fold linens towels and other hotel textiles.
Sort and organize laundry ensuring a consistent supply for guest rooms and other operations.
Maintain cleanliness and organization within the laundry area.
What Were Looking For
Adaptability & Flexibility: You thrive in a role where every day is different and are comfortable switching between tasks.
Customer Service Excellence: A genuine desire to provide outstanding service to our guests.
Strong Work Ethic: Youre reliable detail-oriented and take pride in a job well done.
Team Player: Youre collaborative and willing to jump in wherever needed to support your colleagues.
Availability: You must be available to work evenings including shifts as late as 1:00 AM and weekends.
Previous experience in hospitality customer service or a similar role is a plus but were willing to train the right person!
Employment Type
Part-Time
