People Operations Specialist

About Cleo

At Cleo were not just building another fintech app. Were embarking on a mission to fundamentally change humanitys relationship with money. Imagine a world where everyone regardless of background or income has access to a hyper-intelligent financial advisor in their pocket. Thats the future were creating.

Cleo is a rare success story: a profitable fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isnt just a job; its a chance to join a team of brilliant driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If youre driven by complex challenges that push your expertise the chance to shape something truly transformative and the potential to share in Cleos success as we scale while growing alongside a company thats scaling fast this might be your perfect fit.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

Were looking for a People Operations Specialist to help us build and support a world-class employee experience as we scale. In this role youll play a key part in managing the full employee lifecycle driving process improvements and making sure our people systems and workflows run smoothly across our global team.

What youll be doing:

• Youll manage the entire employee lifecycle end-to-end
• Youll help to manage the way we hire & pay people - building key relationships with our payroll EOR & PEO providers to support our global people infrastructure.
• Youll support the wider People Operations team to deliver on key projects collaborating on initiatives including Onboarding People Dashboards Tooling Implementation & many more! Youll be a key player in the success of the People Operations deliverables.
• Youll be our HR stack whisperer! Working to ensure our systems are smoothly integrated fit for purpose & our People Data is clean & up to date.
• Youll be a champion for our People compliance. Managing all employee documentation & supporting our People Partners where needed.
• Youll be keen to scope out steering opportunities for process improvement helping to ensure our People workflows are set up to facilitate our scaling teams needs & delivering a consistent employee experience.

About you

• You have 2-3 years of experience working in People Operations - youre able to demonstrate the impact youve made on People Processes so far.
• Youve had exposure to managing payroll.
• You know your HR tech! Youve been a super user of an HRIS & other People Systems (we use Hibob & Rev People).
• Youve had some exposure to working across multiple geographies - with exposure to PEO & EOR workings desirable.
• You have a keen eye for improving processes and have proven experience automating manual workflows.
• You know all about scaling companies - youve worked in a high growth fast paced environment before (tech is desirable).
• You have experience working in a People Team that supports multiple geographies.
• Youve got a good understanding of shortcuts & formulas in Excel/Google Sheets.
• Youre super detail oriented & attention to detail is a top skill.
• Youre trustworthy and comfortable managing sensitive issues and data.
• As a nice to have youll have experience working with subsidiary businesses in Poland.

What do you get for all your hard work

• A competitive compensation package (base equity) with bi-annual reviews aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: This is a PO3-level role and we can pay between 53000 - 68000 p.a. depending on experience.
• Work at one of the fastest-growing tech startups backed by top VC firms Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things leading others challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We cant fight for the worlds financial health if were not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. Were a globally distributed team. If you live in London we have a hybrid approach wed love you to spend one day a week or more in our beautiful office. If youre outside of London well encourage you to spend a couple of days with us a few times per year. And well cover your travel costs naturally.
• Other benefits;
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year public holidays ( an additional day for every year you spend at Cleo up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality dental cover and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities online and in-person
• Well pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme
• And many more!

We strongly encourage applications from people of colour the LGBTQ community people with disabilities neurodivergent people parents carers and people from lower socio-economic backgrounds.

If theres anything we can do to accommodate your specific situation please let us know.

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If youre an existing user youll still have access to the app. But some features wont be available (just for a little while). Why 99% of our users are based

in the US where financial health is often overlooked. Weve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then well be able to apply what we learn to better support our UK users in the future.