Social Services Director

Location: Divisional Headquarters Programs Department (Hartford CT)

Hours Per Week: 40 minimally

Schedule: MondayFriday; 8:30 am 4:30 pm. The schedule may vary depending on the need.

Scope of Position: Provide oversight to the housing/homeless programs for Greater Hartford New Britain and Waterbury. Housing programs include Emergency Shelters Youth Navigation Youth Rapid Rehousing Adult Rapid Rehousing Diversion and Homeless Prevention. Serve as the grants manager for all housing programs which includes writing grant applications ensuring compliance with grant requirements and financial policies providing reports to funders and facilitating program budget preparation. Must be available 24/7 to address shelter emergencies. Provide oversight to the service extension program in the State of Connecticut. Provide professional advice and grant reviews on social services in the Southern New England Division. Provide guidance and oversight to the Divisions short-term and long-term disaster recovery needs.

• Serve as a role model for all social service and service extension employees by displaying a passion for the mission and adhering to the rules regulations procedures and policies of The Salvation Army.
• Represent The Salvation Army in appropriate professional organizations outside The Salvation Army.
• Collaborate with the Public Relations Office to develop and distribute volunteer press releases and promotional materials.
• Maintain productive relationships with Salvation Army officers employees and community partners including the Department of Housing Journey Home CCEH 211 and other City and State officials.
• Provide administrative oversight to housing programs. Visit each shelter every one to two weeks.
• Provide administrative oversight to the Connecticut Service Extension Program.
• Serve as an on-call staff member for Shelter emergencies.
• Attend pre-proposal conferences write grant applications review contracts and submit reports required for housing programs.
• Serve as the agencys primary contact for federal state and local funding agencies regarding all housing grants.
• Prepare housing program and the CT service extension budgets for review.
• Assist the Advancement Department by providing information for donor reports and large multi-program grant applications.
• Provide oversight of the Service Unit Kettle Campaign working closely with the Service Extension Assistant.
• Conduct quarterly meetings with managerial staff from all sites to promote a Housing First culture for our guests.
• Review and manage all client grievances related to the housing programs.
• Assist in evaluating existing social service ministry programs while exploring opportunities for new social service ministries.
• Support and oversee social service programs within the Southern New England Division.
• Assess the short and long-term recovery needs of disasters as needed.
• Develop emergency assistance eligibility guidelines and financial assistance programs tailored to the specific needs of the disaster.
• Directly supervise the social services disaster case management staff including hiring training and providing oversight of each satellite office.
• Prepare and monitor short- and long-term recovery budgets.

• A bachelors degree in social work health/human services or a related field is required or equivalent social service work experience. A masters degree in social work is preferred.
• Minimum of 3-5 years of employee supervision required.
• Previous experience serving the homeless population is required.
• Grant writing monitoring and reporting experience is required.
• Contract and program fiscal management experience is required.
• Experience with community relationships in the federal state local and non-profit arenas preferred.
• Highly organized with the ability to meet deadlines.
• Prior case management program management contract compliance and administrative experience preferred.
• Exceptional interpersonal skills.
• Proficient in Microsoft Office.
• Willingness to lead employees with sleeves rolled up and a positive can-do attitude.
• Ability to work in a fast-paced environment and maintain a pleasant demeanor.
• Ability to maintain confidentiality in all aspects of the work environment.
• Ability to handle multiple projects establish and adhere to deadlines and effectively manage and solve crises for positive outcomes.
• Must be able to speak comfortably in public.
• Must be able to respond to on-call shelter emergencies.
• Respect for all humankind and commitment to meet needs without discrimination.
• Willingness to travel within the Division (CT and RI).
• A Valid Motor Vehicle Drivers license is required.
• Must maintain a professional appearance.
• Must complete the KeepSAfe training and other required training upon hire.
• Will understand respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith but they are required to promote and respect the mission of The Salvation Army.

The Salvation Army is pleased to offer a comprehensive benefits program to full-time employees who work at least 30 hours per week including...

• Comprehensive health care coverage including dental/vision/hearing with low-cost employee premiums co-pays and deductibles
• Employer-funded pension plan (100% vested after five years of eligible service)
• Telehealth/online doctor visits
• $20K Basic Life Insurance including grief counseling services funeral planning services and will/power of attorney/legal document preparation (no cost to employee)
• Voluntary life insurance
• Short-term disability coverage (no cost to employee)
• Long-term disability coverage
• Supplemental insurance coverage options (Aflac homeowners auto and pet insurance)
• Flexible spending accounts for health care and dependent care
• 403(b) tax-deferred annuity plan
• Generous paid time off including holidays vacation sick personal bereavement and marriage leave
• Eligibility for the federal governments Public Student Loan Forgiveness Program
• Most importantly a job with a great purpose inspiring you to make a difference every day!

Learn more about The Salvation Armys Southern New England Division at Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race color sex national origin disability or protected veteran status.