Operations Manager - Platform Safety & Integrity
Operations Manager - Platform Safety & Integrity
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1 Vacancy
Job Description
What Youll Do:
Develop maintain and scale platform safety & integrity operations by designing efficient workflows that mitigate user harms & abuse while also maximizing freedom of expression.
Monitor identify and mitigate operational issues or new emerging violative behaviors using data-driven insights and risk signals.
Design and refine enforcement guidelines & automations to enhance review efficiency accuracy and consistency at scale.
Identify and resolve edge cases with the agent team providing a feedback loop to product and policy stakeholders to account for such cases in the future.
Conduct analyses and report on trends quality concerns and process inefficiencies. Develop recommendations based on these analyses and drive implementation.
Qualifications:
5 years of experience in operations management preferably within a tech or digital platform environment.
Ability to develop highly efficient and effective processes independently.
Strong research analytical investigative and communication skills.
Experience working with large datasets and SQL to build dashboards and reports and complete analyses to drive operational improvements.
Works well under pressure and is comfortable in a fast-paced ever-changing environment.
Operations engineering experience is a plus.
Required Experience:
Manager
Employment Type
Full-Time
