Semi Truck/Trailer Service Manager
Semi Truck/Trailer Service Manager
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USD 75000 - 85000
1 Vacancy
Job Description
We are seeking a Service Manager with experience in repair facility operations in Hialeah FL. This role involves overseeing the service and repair department identifying customer needs and providing solutions to ensure profitability and total customer satisfaction.
Compensation: $75000 - $82000 per year monthly commission and yearly bonuses
Benefits: PTO Medical Dental Vision Life Insurance and 401(k)
Key Responsibilities:
- Assign repair orders to service technicians daily ensuring alignment with each techs strengths knowledge and experience.
- Collaborate with the shop foreman to effectively manage repair assignments.
- Communicate with office staff regarding payroll hours and service billing.
- Provide guidance to technicians assist with troubleshooting and address collection needs.
- Support the General Manager with employee disciplinary actions as needed.
- Assist technicians in diagnosing repairing and servicing eighteen-wheeler trailers:
- Coordinate with service writers to schedule preventive maintenance and breakdowns.
- Communicate with customers about their repair needs.
- Order and obtain parts from the Parts Department.
- Perform repairs both in-shop and at customer locations.
- Complete required documentation and paperwork.
- Diagnose technical issues with trailers and recommend solutions to meet customer expectations:
- Address technical problems involving HVAC electrical air systems brakes axles and lighting systems.
- Resolve customer relations issues and prepare detailed estimates.
- Minimum of 3 years of experience in semi-truck/trailer body shop repair.
- Minimum of 3 years in operations management or service management.
- Proven experience in semi-trailer maintenance and repair.
- Strong ability to lead coordinate and empower a team of technicians.
- Effective communication skills with both customers and employees.
- Reliable transportation to and from work.
- Basic computer proficiency is a MUST.
- Ability to meet physical and mobility requirements.
- Ability to pass a background check and drug screening.
If you are interested in this exciting opportunity please submit your resume for immediate consideration.
INDH
Required Experience:
Manager
Employment Type
Full-Time
