A receptionists job is to be the first point of contact for a companys clients and employees and to create a welcoming perform a variety of tasks including:
Greeting visitors:Welcoming visitors and directing them to the correct person or office
Answering phones:Answering and transferring phone calls to the correct department and taking messages
Handling mail:Receiving sorting and delivering mail to employees
Scheduling appointments:Scheduling meetings for employees
Maintaining office supplies:Taking inventory of office supplies and placing orders
Performing clerical tasks:Filing copying faxing and transcribing
Maintaining records:Keeping office records up to date and maintaining visitor employee and department directories
Providing customer service:Responding to customer inquiries in a polite and timely manner
Maintaining the reception area:Keeping the reception area and other common areas clean and tidy
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