Social Community Manager
Social Community Manager
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Job Description
OVERVIEW:
At Gymshark were looking for a dynamic Social Community Manager who lives and breathes social. In this role you wont just manage conversations. Youll shape how millions connect with our brand every single day. Youll bring deep platform knowledge cultural awareness and strategic thinking to the table to ensure our community feels heard valued and inspired.
Youll play a pivotal role in turning everyday interactions into unforgettable brand moments. From surprise-and-delight initiatives to global campaign rollouts youll lead with energy empathy and insight building connections that drive real impact.
WHAT YOULL BE DOING:
Responsible for:
- Line management of the social community team developing and leading a team of high performing social community execs.
- Delivering the annual social community strategy.
- Delivering impactful surprise and delight initiatives that drive positive sentiment and support social and brand KPIs.
- Working collaboratively with the social leadership team to ensure the global rollout of campaigns across social media channels includes community roll out plans.
- Work closely with the social strategy team to understand and act on market trends user behavior new platform features competitor activity and other relevant updates with a view to integrate into our community management.
- Fostering collaborative relationships across the business including CS brand and marketing to ensure that community sentiment is shared in a timely fashion.
- Delivering social and brand results against set KPIs and objectives.
- Supporting our reactive content strategy ensuring that we capitalise on trending conversation in a timely and brand appropriate way working cross functionally to execute.
- Working collaboratively with the wider social and brand teams to bring Gymsharks holistic social brand and marketing strategy to life.
- Flexibility towards out of hours and unsociable hours if required.
Accountable for:
- Creating impactful content that drives forward our social and brand KPIs and objectives.
- Facilitating the development of junior members of staff to create a high performing team who can work with autonomy to deliver on our objectives.
WHAT YOULL NEED:
Proven experience in a social media content role with a strong grasp of content creation engagement strategies and platform best practices
Line management experience is essential with the ability to lead motivate and develop high-performing teams
Expert understanding of the social media landscape including platform-specific behaviours audience expectations and emerging trends
Deep familiarity with platforms such as Instagram Facebook Twitter YouTube and Snapchat and how to optimise content for each
Track record of delivering results against KPIs with a performance-driven mindset and the ability to link content to commercial goals
Highly organised and detail-oriented with the ability to manage multiple projects simultaneously and maintain high-quality output under pressure
Self-starter with a strong sense of ownership a proactive attitude and a high level of personal accountability
Creative and commercially savvy able to balance brand storytelling with business objectives
Naturally curious and customer-focused with a passion for understanding and responding to community needs
Confident communicator comfortable presenting ideas and concepts to varied audiences including senior stakeholders
Excellent written and verbal communication skills with a tone of voice that matches brand identity
This is a hybrid role and would require the successful candidate to attend at least 3 days a week in GSIQ Solihull UK.
CLOSING DATE: Friday 18th July 2025
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email .
ABOUT US.
Were here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. So we give people the tools they need to reach further go faster be stronger. We celebrate those who show up for themselves to be their physical or mental best whatever that means for them. Its what we want for our community and our team. A team thats growing rapidly around the world. A collective of talented individuals working together to invent Gymsharks future. Our plans are ambitious and were looking for people who want to join us for the ride our growth will be your growth.
THE PERKS.
Competitive Win Together Lose Together Bonus
Choice of Private Medical Insurance or Healthcare Cash Plan paid for by us!
25 days holidays your birthday and all the Bank Holidays which can be substituted and taken whenever you want.
A truly Flexible Working Culture
A collaborative creative and inspiring working environment
Employer pension contributions up to 7%
Life Assurance at four times your basic salary
50% Gymshark Discount
Gymshark Gift Card for each year of service
Discounts Cashback and Savings programme
Financial Physical and Mental Wellbeing Support
Great Training and Learning Resources
Choice of hardware and access to the best software
Paid time off when youre physically and mentally unwell
Very Generous Family Leave package we support you extending your family
Refuel - Healthy fresh food at GSHQ
Lifting Club (LC) Gym Membership
Free monthly massages
Beauty and Barber facilities
Free on-site parking
Required Experience:
IC
Employment Type
Full Time
