IT Help Desk Technician I
IT Help Desk Technician I
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
High school diploma or equivalent and at least 1-year experience supporting personal computers in a professional help desk environment using MS Windows and the MS Office Suite of applications. Alternatively an associates degree in CIS or related field will be considered in place of 1-year experience. Excellent verbal and written communication skills are required. Demonstrated ability to translate technical knowledge into actionable direction required. Demonstrated excellence in customer service and professionalism is required. Demonstrated commitment to detail and follow through. Flexibility to work evenings and weekends as needed. Must possess and maintain a valid drivers license and access to reliable transportation. Must be able to lift a sixty (60) pound parcel from floor to a desktop height as needed. Ability to maintain sensitivity understanding and respect for a diverse academic environment inclusive of students faculty and staff of varying social economic cultural ideological and ethnic backgrounds.
Preferred Qualifications
Associates Degree in a related field is preferred. Any and all degree(s) must be from a regionally accredited institution of higher learning. 2 years experience working in a Microsoft Windows and Mac OS environment preferred. Additional experience installing and configuring hardware/software is preferred. Industry standard technical certifications on Dell and HP computers and peripherals is preferred including A certification.
Required Experience:
IC
Employment Type
Full Time
