Supporter Relations Officer
Supporter Relations Officer
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Job Description
Join Us in Making a Difference at Marie Curie
Marie Curie is the UKs leading end-of-life charity dedicated to ensuring that everyone facing the end of life has access to the care support and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing hospice care and comprehensive information and support we are here for people and families when they need us most.
Your Role in Our Vision
As a Supporter Relations Officer you will play a key role in providing fundraising and administrative support to the Fundraising directorate.
Your work will ensure that supporter inquiries are handled with care registrations for fundraising appeals and campaigns are seamlessly managed and all fundraising events are executed to the highest standard.
Is This Role for You
- Ability to communicate effectively with supporters and colleagues ensuring clear and positive interactions.
- Strong focus on delivering outstanding Supporter Service with empathy and professionalism.
- Proficient in prioritising and managing multiple tasks efficiently to meet deadlines.
- Excellent ability to build meaningful relationships with supporters and colleagues fostering collaboration and trust.
- High ethical standards and reliability in handling sensitive information and responsibilities.
- Capacity to address challenges and resolve issues effectively as they arise.
- Ability to work independently while maintaining focus and drive to meet objectives.
Key Responsibilities
- Manage supporter inquiries registrations and communications for fundraising appeals campaigns and events.
- Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate.
- Assist in planning and coordinating a variety of fundraising events to meet organisational goals.
- Oversee multiple ongoing activities ensuring all tasks are completed accurately and efficiently.
- Collaboration: Work closely with colleagues across the charity to address issues and maintain seamless operations.
- Uphold the highest standards of Supporter Service ensuring a positive experience for all stakeholders.
- Actively committed to Marie Curies values role models behaviours with authenticity and purpose.
What Youll Need
- Proficiency inMicrosoft Office packages
- Excellent written verbal and oral communicationskills
- Experience in customer services
- Ability to multi-task and prioritise workload
Please see full job description here
How to Apply
Submit your CV and cover letter online highlighting your most relevant skills and experiences for this role. Please also include your preferred location.
Application deadline: Sunday 20th July 2025
Salary:22386 - 23600
Contract: Full time contract (12 month) and 1 permanent role
Location: Hybrid Remote
Why Join Marie Curie
- Flexible working arrangements
- 25 days of annual leave plus bank holidays
- Pension contributions up to 7.5%
- Loan schemes for bikes computers and season tickets
- Continuous professional development opportunities
- Enhanced wellbeing and employee assistance programmes
- Membership discounts through the Blue Light Card
- AND SO MUCH MORE!
Join us in shaping a society where everyone receives the care they deserve at the end of life. Lets make a lasting impact together.
Marie Curie is committed to diversity inclusion and creating a safe and supportive workplace for everyone. We encourage applications from individuals of all backgrounds and lived experiences. If you need reasonable adjustments during the application process please email us at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
