Your mission
Bikeleasing is on a steep path to success as a leading provider of company bikes and is currently undergoing an exciting phase of transformation and rapid growth. Despite our expansion delivering outstanding service remains our top priority. At our Vellmar location we offer our company bike users a well-designed and unique insurance service. This works so well thanks to our strong local team known for its pragmatic and solution-oriented approach ensuring that customer concerns are handled quickly and professionally.
To strengthen our team were looking for detail-oriented and well-organized individuals to support our claims processing in the area of bicycle insurance. Would you like to become part of our team in Vellmar Wed love to hear from you!
- You support our customers via phone and email
- You assess and process incoming service requests
- You handle correspondence with our partners including employers employees retailers and leasing companies
- You maintain and update data in our clear and intuitive CRM system
Your profile
- You have completed a commercial apprenticeship or hold a comparable qualification
- You are confident using MS Office 365
- You have strong logical thinking skills to correctly assess and categorize various service cases
- You work in a proactive independent and solution-oriented manner
- German language skills at a minimum of C1 (business fluent)
Why us
Every day our growing team achieves great things and wed love for you to be part of it. Heres what you can count on:
- A well-structured onboarding to help you get started smoothly
- An attractive salary between 30000 and 36000
- A flexible work setup thanks to our flex-time policy: Monday to Friday you can start your day anytime between 6:00 AM and 9:30 AM
- As a special perk youll receive a 50 monthly voucher to use with over 100 partners including Urban Sports MediaMarkt Kaufland Lidl gas stations and many more.
And on your birthday well top it off with an extra 60 voucher just for you! - Youll be equipped with reliable technical gear to help you work efficiently
- We offer attractive benefits such as company pension contributions and capital-forming payments
- And of course youll have the option to lease up to two bikes or pedelecs through us naturally!
We see diversity as a strength. Thats why we welcome all applications and especially encourage people with disabilities or other challenges to apply.